Eric Richardson

*Review military blueprints/drawings

*Review specs to ensure quoted product meets customer requirements

*Distribute request for quotes to multiple sources to ensure best pricing, delivery, and quality

*Research customers and suppliers to ensure continued growth and quality

*Maintain superb relationship, dependability, and excellent customer service with existing customers to ensure increased repeat business and contract renewals

*Reviewed orders to ensure product matched picking slip, packaged order, and created shipping label for pickup

*Reviewed incoming product to ensure it matched packing slip, received product into computer, labeled, pulled ordered if needed, or put on shelf if inventory was for stock

*Assisted walk-in customers at counter and had orders ready for customer pickup

*Answered customers' questions regarding products, prices, and availability

*Created picking tickets for customers' orders

*Sourced product for customers' needs

*Answered customers' questions regarding product, pricing, and availability

*Regularly visited existing customers as well as cold calling to ensure new business and growth

*Supervised day-to-day operations to meet performance, quality and service expectations.