Summary
Overview
Work History
Education
Skills
Timeline
Generic

ERIC RIGGS

Summary

Ambitious and hardworking Handyman known for handling maintenance and repair issues. Successfully performs electrical, painting, plumbing, HVAC and carpentry tasks. Friendly, experienced and has keen eye for detail with 10 years in Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Overview

13
13
years of professional experience

Work History

Handyman

Simply Clean Property Preservation
Henderson, NV
10.2017 - Current
  • Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
  • Operated hand and power tools to complete repairs.
  • Used professional grade tools and equipment to perform wide range of handyman services.
  • Provided prospective customers with professional quotes detailing materials, labor and customization expenses for handyman jobs.
  • Performed preventive maintenance and repairs on buildings and equipment using plumbing and electrical skills to keep properties clean and safe.
  • Responded quickly to service calls, including replacing filters, smoke alarms and locks to ensure safety and well being of tenants.

Lead Technician

VOSTA SYSTEMS GROUP
Las Vegas, NV
12.2018 - 07.2021
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Managed quality control and maintained high level of customer satisfaction.
  • Entered and distributed work orders to other technicians.
  • Repaired, upgraded and inspected telecom, security camera and audio video systems
  • Tested components, assemblies and systems to diagnose problems.
  • Fostered relationships with internal and external customers.
  • Reviewed and interpreted schematics, manuals and related documentation to complete project tasks.
  • Validated adherence to best practices, quality standards and customer specifications.
  • Installed and maintained control systems and other technical components to complete equipment installations.
  • Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
  • Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order.
  • Assessed project blueprints and drawings to assess project scope and required materials.
  • Set up and performed routine maintenance on telecom networks, audio video and closed circuit TV systems for various clients.
  • Leveraged outstanding communication, interpersonal and people skills to work well with clients.
  • Constructed and tested electronic circuits and installed point-to-point wire harnesses and connectors.
  • Handled trouble calls on production and processing equipment and facilities.
  • Diagnosed issues through visual inspection and by using testing devices such as Fluke Versiv , voltmeters and audio video testers.
  • Provided estimates to clients and supervisors detailing costs, time and materials.
  • Installed, set up and repaired devices and system components.
  • Laid out cabling plans and installed through buildings to desired location, including cat6, cat6A, coaxial, 100pair and fiber optic cables
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Handled multiple simultaneous deployment of material for projects against strict deadlines.
  • Established and modified networks at businesses, schools, government buildings, medical facilities and homes.

Lead Technician

Sandia Lightwave
Albuquerque, NM
05.2016 - 10.2017
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Managed quality control and maintained high level of customer satisfaction.
  • Entered and distributed work orders to other technicians.
  • Repaired, upgraded and inspected telecom, security camera and audio video systems
  • Tested components, assemblies and systems to diagnose problems.
  • Fostered relationships with internal and external customers.
  • Reviewed and interpreted schematics, manuals and related documentation to complete project tasks.
  • Validated adherence to best practices, quality standards and customer specifications.
  • Installed and maintained control systems and other technical components to complete equipment installations.
  • Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
  • Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order.
  • Assessed project blueprints and drawings to assess project scope and required materials.
  • Set up and performed routine maintenance on telecom networks, audio video and closed circuit TV systems for various clients.
  • Leveraged outstanding communication, interpersonal and people skills to work well with clients.
  • Constructed and tested electronic circuits and installed point-to-point wire harnesses and connectors.
  • Handled trouble calls on production and processing equipment and facilities.
  • Diagnosed issues through visual inspection and by using testing devices such as Fluke Versiv , voltmeters and audio video testers.
  • Provided estimates to clients and supervisors detailing costs, time and materials.
  • Installed, set up and repaired devices and system components.
  • Laid out cabling plans and installed through buildings to desired location, including cat6, cat6A, coaxial, 100pair and fiber optic cables
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Handled multiple simultaneous deployment of material for projects against strict deadlines.
  • Established and modified networks at businesses, schools, government buildings, medical facilities and homes.

Hot Shot Driver

Simply Clean Oilfield Services
Sidney, MT
05.2013 - 04.2016
  • Secured materials and equipment for transport to prevent damage to goods during transit.
  • Inspected vehicles regularly for damage and wear and tear, providing reports to supervisor of findings.
  • Utilized organizational and trip planning talents to map out best delivery routes.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Lead Technician

CTA Audio Video
Billings, MT
07.2011 - 03.2013
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Managed quality control and maintained high level of customer satisfaction.
  • Entered and distributed work orders to other technicians.
  • Repaired, upgraded and inspected telecom, security camera and audio video systems
  • Tested components, assemblies and systems to diagnose problems.
  • Fostered relationships with internal and external customers.
  • Reviewed and interpreted schematics, manuals and related documentation to complete project tasks.
  • Validated adherence to best practices, quality standards and customer specifications.
  • Installed and maintained control systems and other technical components to complete equipment installations.
  • Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
  • Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order.
  • Assessed project blueprints and drawings to assess project scope and required materials.
  • Set up and performed routine maintenance on telecom networks, audio video and closed circuit TV systems for various clients.
  • Leveraged outstanding communication, interpersonal and people skills to work well with clients.
  • Constructed and tested electronic circuits and installed point-to-point wire harnesses and connectors.
  • Handled trouble calls on production and processing equipment and facilities.
  • Diagnosed issues through visual inspection and by using testing devices such as Fluke Versiv , voltmeters and audio video testers.
  • Provided estimates to clients and supervisors detailing costs, time and materials.
  • Installed, set up and repaired devices and system components.
  • Laid out cabling plans and installed through buildings to desired location, including cat6, cat6A, coaxial, 100pair and fiber optic cables
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Handled multiple simultaneous deployment of material for projects against strict deadlines.
  • Established and modified networks at businesses, schools, government buildings, medical facilities and homes.

Education

High School Diploma -

Glasgow High School
Glasgow, MT
08.1995

Skills

  • Installing equipment
  • Customer service
  • Communication
  • Project planning
  • Effective customer communication
  • Diagram and blueprint assessments
  • Safety procedures and regulations
  • Diagnosing issues
  • Testing and repair
  • Cable termination
  • Troubleshooting skills
  • Wire running
  • Soldering skills
  • Demo construction
  • Wiring Installation and Repair
  • Physical Strength and Stamina
  • Hand and Power Tool Operation
  • Groundskeeping and Landscaping
  • Handheld Computers

Timeline

Lead Technician

VOSTA SYSTEMS GROUP
12.2018 - 07.2021

Handyman

Simply Clean Property Preservation
10.2017 - Current

Lead Technician

Sandia Lightwave
05.2016 - 10.2017

Hot Shot Driver

Simply Clean Oilfield Services
05.2013 - 04.2016

Lead Technician

CTA Audio Video
07.2011 - 03.2013

High School Diploma -

Glasgow High School

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ERIC RIGGS