Eric Robinson
West Jordan,UT
Summary
Dynamic and results-driven professional with experience as a Shift Leader at KFC AW, excelling in team leadership and customer service. Proven ability to manage inventory effectively while fostering a positive work environment. Skilled in cash handling and problem-solving, ensuring operational efficiency and high customer satisfaction.
Overview
1
1
Language
1
1
Certification
2
2
years of professional experience
Work History
KFC Shift Leader
KFC Utah
11.2025 - Current
- Supervised shift operations, maintaining service standards and crew productivity during peak periods.
- Assigned tasks to team members, balancing front counter, drive-thru, and kitchen priorities.
- Monitored food safety and cleanliness, ensuring compliance with restaurant procedures and hygiene standards.
- Handled cash register duties, reconciling transactions and supporting accurate till management.
- Completed cash and credit card transactions accurately using POS software.
KFC Shift Leader
KFC AW
06.2024 - 10.2025
- Prepared and cooked menu items, ensuring adherence to food safety standards for quality assurance.
- Delivered excellent customer service by promptly addressing inquiries and effectively resolving complaints.
- Maintained cleanliness of work areas, ensuring strict compliance with health regulations to uphold safety standards.
- Delivered friendly customer service at front counter and drive-thru, processing orders accurately and efficiently.
- Prepared menu items following KFC food safety, quality, and presentation standards.
- Operated cash register and POS system to handle payments and order changes.
- Maintained clean, organized workstations, dining areas, and kitchen surfaces throughout shifts.
- Assisted with food rotation and inventory checks to maintain freshness and product availability.
Education
High School Diploma -
Nevada Virtual Academy
Las Vegas, NV05-2023
Skills
- Cash handling
- POS system operation
- Customer service focus
- Service operations
- Team leadership
- Team development
- Inventory management
- Problem-solving
- Shift availability
- Positive attitude
Accomplishments
Earned a servsafe manager certificate
Certification
Servsafe certificate
Languages
English
Native or Bilingual
Timeline
KFC Shift Leader
KFC Utah
11.2025 - Current
KFC Shift Leader
KFC AW
06.2024 - 10.2025
High School Diploma -
Nevada Virtual Academy