Eric Rockwell
Lyons Falls ,NY
Summary
Results-driven Sales Manager experienced in leading a team to achieve positive and profitable results. With a direct and hands on approach specializing in taking the forefront allowing upper management the time and freedom to focus on overall operations.
Overview
9
9
years of professional experience
Work History
Territory Manager
Chuck Latham Associates Inc
05.2023 - Current
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Trained and mentored sales representatives in sales techniques and strategies.
- Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.
- Researched competitor activity and used findings to develop sales growth strategies.
- Attended trade shows and industry events to promote company products and services.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Spearheaded successful sales strategies for existing and new products across specified territory.
Store Manager
Raymour And Flanigan
10.2022 - 05.2023
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
Client Solutions Executive
A.T&T
03.2022 - 09.2022
- Oversee business development (direct and indirect) of 17 retail locations.
- Utilize multiple prospecting platforms such as sales force and fast to connect with new/existing cliental to meet personal goal.
- Create and maintain new/existing accounts directly and for retail store to achieve target goal.
- Create and implement training programs for retail sales to consistently achieve monthly target.
- Maintain high level of knowledge on account structure, prospecting technics and promotions to assist retail locations in achieving target.
Retail Store Manager
Prime Communications (A.T&T
02.2021 - 02.2022
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Sales Manager
Watertown Appliance
10.2019 - 01.2021
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Supervised sales team of 5 people, stepping in to support employees and deliver smooth sales processes for clients.
Senior Sales Executive
Watertown Appliance
02.2015 - 04.2019
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Work with unsatisfied customers to create positive resolution
Skills
- Interpersonal Communication Skills
- Affiliate Management
- Client Satisfaction
- Professional Development
- Prospecting
- Coaching
- Mentoring
- Store Displays
Timeline
Territory Manager
Chuck Latham Associates Inc
05.2023 - Current
Store Manager
Raymour And Flanigan
10.2022 - 05.2023
Client Solutions Executive
A.T&T
03.2022 - 09.2022
Retail Store Manager
Prime Communications (A.T&T
02.2021 - 02.2022
Sales Manager
Watertown Appliance
10.2019 - 01.2021
Senior Sales Executive
Watertown Appliance
02.2015 - 04.2019
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