Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Rodriguez

Bakersfield,CA

Summary

Currently employed and seeking opportunities to further develop and optimize my human resource skills within the same organization.

Overview

10
10
years of professional experience

Work History

Market Coordinator

Walmart
11.2024 - 07.2025
  • Led cross-functional teams by coordinating tasks, sharing resources, and ensuring timely, high-quality work aligned with business goals and customer needs.
  • Collected, analyzed, and managed financial and operational data (budgets, HR metrics, performance reports), identifying trends, risks, and opportunities to support decision-making.
  • Acted as a primary liaison for associates and management, addressing HR-related inquiries, resolving payroll and benefits issues, and providing policy guidance.
  • Supported compliance by interpreting and enforcing company policies and procedures; collaborated with leadership to resolve ethical and procedural concerns.
  • Planned and executed multiple projects and events, including business reviews, remodels, and market-wide meetings, while managing logistics, schedules, and vendor coordination.
  • Created reports, presentations, and data dashboards; reviewed expense reports and processed transactions such as purchases, wages, and time-off approvals.
  • Provided calendar management, travel coordination, and administrative support to leadership, resolving scheduling conflicts and ensuring seamless operations.
  • Facilitated internal communications by managing inquiries, triaging issues, and supporting business continuity efforts, including liaison work with the Emergency Operations Center.
  • Built strong internal networks and collaborated with stakeholders to remove obstacles, align priorities, and support continuous improvement across the market.

Academy Coach

Walmart
08.2023 - 10.2024
  • Facilitated functional, financial, and compliance training programs for associates at all levels, including market-level management, using effective adult learning principles and engagement techniques.
  • Built and maintained strong relationships with key stakeholders through regular store visits, ensuring alignment on operational standards and consistent execution of department initiatives.
  • Collaborated with store leadership to conduct department tours, identify performance gaps, and influence action plans that drive improvement and uphold customer service excellence.
  • Led associate development by supporting career growth, setting clear goals and expectations, fostering accountability, tracking progress, and addressing performance opportunities.
  • Demonstrated flexibility and adaptability in response to changing business needs while ensuring high standards of customer service and operational performance.

People Lead

Walmart
07.2021 - 07.2023
  • Processed bi-weekly payroll for 400+ employees, ensuring accuracy by reviewing punch reports, resolving timecard discrepancies, and managing paid time off issues.
  • Supported benefits administration by coordinating open enrollment activities, aligning with management to plan events, communicate benefit options, and manage tools and resources.
  • Collaborated with Claims Management and Sedgwick on employee claims, overseeing investigations, coordinating with legal teams, and ensuring timely resolution.
  • Led people management initiatives, including workforce alignment, staffing oversight, and enforcement of company policies and compliance standards.
  • Coached and mentored associates by promoting company values, addressing performance concerns, and escalating issues to leadership when necessary.
  • Developed strong partnerships with store managers and associates to identify operational needs and implement strategic business solutions.
  • Ensured compliance with company policies and all applicable local, state, and federal labor laws by maintaining up-to-date HR knowledge and applying best practices.

Academy Coach

Walmart
11.2017 - 07.2021
  • Facilitated functional, financial, and compliance training programs for associates at all levels, including market-level management, using effective adult learning principles and engagement techniques.
  • Built and maintained strong relationships with key stakeholders through regular store visits, ensuring alignment on operational standards and consistent execution of department initiatives.
  • Collaborated with store leadership to conduct department tours, identify performance gaps, and influence action plans that drive improvement and uphold customer service excellence.
  • Led associate development by supporting career growth, setting clear goals and expectations, fostering accountability, tracking progress, and addressing performance opportunities.
  • Demonstrated flexibility and adaptability in response to changing business needs while ensuring high standards of customer service and operational performance.

Assistant Store Manager

Walmart
10.2015 - 11.2017
  • Led sales operations within assigned area, optimizing merchandise presentation, ensuring accurate pricing and signage, maintaining appropriate inventory levels, and utilizing forecasting to align with market trends and community needs.
  • Delivered exceptional customer service by modeling best practices, coaching associates on complaint resolution, and ensuring adherence to company policies and procedures.
  • Enforced operational compliance by holding team members accountable, overseeing asset protection and safety protocols, conducting operational reviews, and implementing corrective action plans as needed.
  • Recruited, trained, mentored, and evaluated hourly associates, fostering a culture of inclusion, recognition, and performance development.
  • Managed area financial performance, achieving sales and profitability targets through strategic planning and issue resolution.
  • Represented company in community outreach initiatives, strengthening local engagement and brand presence

Education

General Ed, Ronald, Reagan Academy
Dinuba, CA
06-2006

Skills

    ●Communication

    ● Problem solving

    ● Leadership

    ● Focus and aligns Hr standards

    ● Microsoft word

    ● Power point

Timeline

Market Coordinator

Walmart
11.2024 - 07.2025

Academy Coach

Walmart
08.2023 - 10.2024

People Lead

Walmart
07.2021 - 07.2023

Academy Coach

Walmart
11.2017 - 07.2021

Assistant Store Manager

Walmart
10.2015 - 11.2017

General Ed, Ronald, Reagan Academy

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