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ERIC ROOSEVELT
Aurora,CO
Summary
Universal Problem-Solver and Program Manager experienced in high-stakes aerospace maintenance, logistics, quality assurance, and operational execution. Achieved successful turnaround of complex projects through in-depth root cause analysis and effective cross-functional team leadership. Focused on delivering optimized budgets, ensuring regulatory compliance, and providing exceptional client service in high-pressure environments.
Overview
1
1
Certification
11
11
years of professional experience
Work History
CLIENT SERVICES SPECIALIST SENIOR
RSM US LLP
02.2025 - 05.2026
- Identified operational bottlenecks and tracked discrepancies in complex client engagements, establishing structured workflows that enhanced cross-team visibility.
- Aligned project milestones with leadership, diagnosed issues, and implemented business process improvements that ensured critical engagements remained on schedule.
- Authored standard operating procedures and process guides to sustain operational continuity beyond initial problem resolution.
PROGRAM MANAGER, GLOBAL LOGISTICS & COMPLIANCE
USAF
03.2021 - 01.2024
- End-to-End Problem Ownership: Led an 8-member operations team managing functions across 9 departments directly maintaining mission readiness for 1,500 personnel and a $44B fleet of 20 B-2 aircraft.
- Complex Logistics Execution: Directed deployment logistics for 1,500 maintenance technicians and equipment by coordinating across geographically dispersed agencies, establishing intake and reporting cadences to eliminate operational downtime.
- Financial & Compliance Overhaul: Redesigned travel and expense compliance procedures, enhancing deployment budget management and audit readiness; streamlined procurement across 76 purchase requests within $65K budget, resolving 1,500 discrepancies.
- Policy & Pentagon Leadership: Advised on Pentagon Bomber Generation Project, modeling deployment strategies and shaping high-level aerospace policy decisions.
SENIOR OPERATIONS & QUALITY ASSURANCE MANAGER
USAF
01.2020 - 01.2021
- Floor-Level Ground Truth: Revamped quality control program across 5,400 component repairs, reducing defects by 25% and achieving the fleet's highest stealth performance rating in nine years.
- Recovered $2.1M in critical assets, clearing 30% maintenance backlog and resolving 12 critical aircraft system issues, supporting $40M facility overhaul.
- Optimized radar diagnostic operations across integrated systems, executing 72 inspections to enhance operational uptime and reduce turnaround times.
MAINTENANCE OPERATIONS PROJECT MANAGER
USAF
01.2018 - 01.2020
- Spearheaded large-scale issue resolution initiative for T-38 fleet, tracking and fixing 4,000 technical defects, achieving project delivery 68 days ahead of schedule.
- Directed $9M capital improvement project for mobile Top Secret facility across 6 departments, reducing annual labor by 2,000 hours. Managed a $1.5M stealth radar repair initiative across 138 critical discrepancies.
- Led 21-person multidisciplinary team maintaining 34 B-2 and T-38 aircraft ($45B asset value), tracking 14,000 defects across 2,800 inspections, ensuring 100% mission readiness.
SENIOR OPERATIONS & ENVIRONMENTAL COMPLIANCE MANAGER
USAF
01.2015 - 01.2018
- Supervised largest HAZMAT program across 4 facilities ($5.7M equipment lifecycle), eliminating 9,000 inventory items, reducing waste by 40%, saving $5.2M annually.
- Directed $6M, 10-year facility upgrade under strict EPA and Air Force standards, decreasing environmental impact by 8,000 gallons.
- Led environmental compliance initiatives ensuring adherence to federal regulations and Air Force directives.
- Developed training programs for staff on best practices in environmental sustainability and compliance protocols.
- Conducted audits and assessments to evaluate program effectiveness and identify areas for improvement.
Education
Bachelor of Science - Business Management
National American University
Rapid City01-2023
Associate of Applied Science - Aircraft Structural Maintenance Technology
Community College of the Air Force
Maxwell Air Force Base-Gunter Annex Montgomery, AL01-2012
Skills
- Root cause analysis
- Site selection analysis
- Regulatory compliance
- Cross-functional leadership
- Cost reduction
- Advanced spreadsheets
- Professional communication
- Remote collaboration
- Performance metrics
- Regulatory compliance
- Client integration
- Client management
- Follow-up communication
- Deadline management
- Document management
Certification
Clearance: Active Top Secret Security Clearance, Regulatory Compliance: ITAR / EAR Knowledgeable
Interests
Timeline
CLIENT SERVICES SPECIALIST SENIOR
RSM US LLP
02.2025 - 05.2026
PROGRAM MANAGER, GLOBAL LOGISTICS & COMPLIANCE
USAF
03.2021 - 01.2024
SENIOR OPERATIONS & QUALITY ASSURANCE MANAGER
USAF
01.2020 - 01.2021
MAINTENANCE OPERATIONS PROJECT MANAGER
USAF
01.2018 - 01.2020
SENIOR OPERATIONS & ENVIRONMENTAL COMPLIANCE MANAGER
USAF
01.2015 - 01.2018
Associate of Applied Science - Aircraft Structural Maintenance Technology
Community College of the Air Force
Bachelor of Science - Business Management
National American University