Eric Rosato

Currently working in a fast paced, high-volume environment that demands quick problem-solving skills and adaptability to ensure seamless service. Able to consistently deliver exceptional customer service by effectively managing multiple tasks while maintaining a friendly and professional demeanor to create memorable experiences for guests. In addition to service skills, I am responsible for accurate money management, including daily cash reconciliation, ensuring all transactions are balanced and registers are properly closed. The ability to adapt to changing circumstances, prioritize tasks, and remain composed under pressure has been key to my success in this dynamic role.

Hired on a three-month contract to support the organization during a CFO transition. Reported directly to the interim CFO, leading the preparation and generation of key financial statements—including income statements and balance sheets—formatted for executive review and external banking use. Created daily, weekly, and monthly financial reporting systems to enhance financial visibility and continuity during the leadership transition. Developed a fraud detection reporting process using Audience View to monitor real-time transaction anomalies. Supported the accounting team with complex account reconciliations, maintaining accuracy and integrity in financial records. Gained valuable insight into non-profit financial operations during a critical period of change.

Focused on financial analysis by developing competitive pricing models for E-rate customers, ensuring our services remained both competitive and profitable. Collected and organized third-party lead data for the sales team, supporting market expansion efforts in key regions. Created presentations used across the company at various organizational levels, providing clear insights and strategic recommendations. Assisted with new product development and roll-out processes, contributing to product strategy and execution. Managed relationships with multiple chambers of commerce and represented the company at hosted and sponsored events, enhancing the organization's community presence and partnerships.

Conducted a comprehensive product market analysis for upright vacuums, examining both online and brick-and-mortar sales to assess Hoover's competitive position in pricing and product offerings. This research led to strategic recommendations focused on outperforming competitors, specifically at Target. Collaborated with the product launch team, providing insights on pricing strategy, advertising spend, point-of-purchase presentation, messaging, and identifying the most promising target markets. Additionally, I presented an exit report on competitive marketing strategies, offering TTI actionable insights for broader market positioning and growth.