ERIC ROSLAND
Ventura,CA
Summary
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
26
26
years of professional experience
Work History
Owner/Operator Pool Cleaning Business
Uvita Pool and Spa Repair
11.2022 - Current
- Managed day-to-day business operations.
- Pool chemistry
- Pool Maintenance and repairs
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Regional Account Manager
ACCUTECH DATA SUPPLIES
08.2005 - Current
- Exceeded monthly call and associated sales quotas
- Communicate advantages of products over competitors
- History of consistently exceeding employer expectations
- Enjoy establishing a long-term and loyal customer base
- Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales
- Tenacious negotiator and closer; adept in conveying the benefits of products/services and customer interest
- Quickly learn, master, and sell new product offering
Customer Service / Warehouse
ACCUTECH DATA SUPPLIES
06.2005 - 08.2005
- Responsible for customer credit verifications
- Return Material Authorization (RMA) point of contact
HELY AND WEBER
07.1998 - 12.2004
- Maintained network operation and monitored key performance indicators, including issue triage, live troubleshooting, ongoing analysis, and resolution
- Provided departmental training for software implementations and sales territory reporting and new product information
Education
AA - Computer Networking
ITT Technical Institute
07.1996
Skills
- Establish working relationships
- Client problem resolution
- Sales negotiation
- Relationship Management
Websites
Timeline
Owner/Operator Pool Cleaning Business
Uvita Pool and Spa Repair
11.2022 - Current
Regional Account Manager
ACCUTECH DATA SUPPLIES
08.2005 - Current
Customer Service / Warehouse
ACCUTECH DATA SUPPLIES
06.2005 - 08.2005
HELY AND WEBER
07.1998 - 12.2004
AA - Computer Networking
ITT Technical Institute
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