Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Software System Skills
Timeline
Generic

ERIC RUIZ

Ripon,CA

Summary

Dynamic Solutions Advisor at ADT/Everon Fire and Security with a proven track record of exceeding sales quotas, achieving 115% last fiscal year. Skilled in security system design and customer relationship management, I excel in lead generation and effective communication, ensuring exceptional service and satisfaction throughout the sales process.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Solutions Advisor

ADT/Everon Fire and Security
Anaheim, CA
05.2017 - Current
  • Main objective of my position is to reactivate accounts that have gone out of service
  • This is primarily people who move into homes or businesses that having existing systems
  • This also includes talking to the customer about benefits of matrix, DVR or NVR setups related to CCTV
  • I have a hands-on approach through the whole process of sale, install/design and customer follow-up
  • I have been over my sales quota the last 4 years with finishing last fiscal year 115% to quota
  • Self-generate sale leads
  • Run company generated leads
  • Provide customers with security reviews
  • Train new reps
  • Learn about new products and services as they hit our market
  • Made a team lead

Service Tech
Yorba Linda, CA
06.2012 - 10.2012
  • Service Champions heating and air, I would provide the customers with tune-ups of their heaters and air conditioners and make any recommendations for upgrades
  • I would also look for anything that wasn't safe or up to code
  • Educate customers on upgrades and safety
  • Ensure systems were up to code and safe
  • Inspect duct work for asbestos

Reserve Police Officer

Palo Alto Police Department
Palo Alto
03.2010 - 05.2010
  • Assist police officers with official duties
  • Help with special events
  • Learn department policies and procedures

Merchandiser

Pepsi
Modesto, CA
07.2005 - 10.2005
  • I would drive to different stores and restock the shelves with Pepsi products
  • It was my job to build displays and rotate product to avoid spoilage
  • Obtained my forklift certification
  • Utilized time management skills
  • Communicated with managers with what needed to be done
  • Learned safe and proper working techniques

Service Clerk

Save Mart
Ceres, CA
01.2004 - 06.2005
  • My main task would be to bag groceries and help customers to their cars
  • I would also help customers locate items
  • Always provided customers with friendly service
  • Learned the fundamentals of good customer service
  • Promoted to meat clerk before I left the company

Account Executive

, CA
02.2016
  • Present Anderson Audio/Visual, Data Cabling, & Security Irvine/East, Primary focus with my current position is on businesses with 10 or more employees
  • Typically, the clients I try to get in front of are relocating, building a new location, or renovating sites
  • My appointments usually consist of doing a job walk of the site with the contact person to review low voltage needs
  • I then put together a proposal which I typically present to the client in person a week or so after the initial meeting
  • During the proposal process I work closely with our engineers to ensure we are meeting the client’s needs and that we design a comprehensive solution
  • Key part of my position is to network with other professionals from different industries who are pursuing similar clients
  • Self-Generate leads through phone and field activity
  • Able to work both independently and as part of a team
  • Collaborate with IT, project management and facilities personnel
  • Constantly adding strategic networking partners
  • Experienced in giving in person presentations to decision makers

Modesto, Fullerton, CA
05.2012
  • I worked in various departments with the company
  • I worked in car audio, gaming and home theater
  • Most of my time was spent in home theater
  • I would assist customers with any questions or needs and also made recommendations on product
  • Also received constant training on customer service, selling skills and product
  • Trained new associates
  • Made a full time associate while at the Modesto store
  • Constantly learning about new products

Sales Associate

Best Buy
10.2005

Education

Associates Degree - administration of justice, general studies

Modesto JC
Modesto
12.2006

Skills

  • Security, Access control, CCTV system design
  • Lead generation
  • Customer relationship management
  • Customer needs assessment
  • Cross-functional collaboration
  • Effective communication
  • Problem solving
  • Time management

Certification

California POST certificate, Earned at the Stanislaus Sheriff's Academy in Modesto., 6 month course of over 50 hours a week. Trained in firearms, case law, defensive tactics, and conflict resolution. Learned mental and physical toughness.

References

  • Spencer Ury, Federal Corrections Officer, 209-918-9920
  • Peter Valencia, Best Buy Sales Manager, 209-404-1673

Languages

Spanish, Fluent, I am able to read and write Spanish.

Software System Skills

  • Microsoft office (word, excel, and powerpoint)
  • Typing Speed: 40 WPM
  • Salesforce

Timeline

Solutions Advisor

ADT/Everon Fire and Security
05.2017 - Current

Account Executive

02.2016

Service Tech
06.2012 - 10.2012

05.2012

Reserve Police Officer

Palo Alto Police Department
03.2010 - 05.2010

Sales Associate

Best Buy
10.2005

Merchandiser

Pepsi
07.2005 - 10.2005

Service Clerk

Save Mart
01.2004 - 06.2005

Associates Degree - administration of justice, general studies

Modesto JC
ERIC RUIZ