Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Saavedra

Albuquerque

Summary

Program management professional with history of driving projects to successful completion. Known for fostering team collaboration and delivering results in dynamic environments. Proven expertise in risk management and resource allocation.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Safe Home Program Manager

A New Day Youth and Family Services
09.2024 - 01.2025

Provide leadership in creating and maintaining a safe and supportive culture and climate for youth ages 11-17 who are residing in a youth crisis shelter, called the Safe Home. The Program Managers will work as a team with Safe Home staff to build an engaging and supportive environment for young people to learn, grow and reside. Program Managers will build and develop a team that communicates, collaborates, and cooperates with each other to support a healthy community for young people. Develop relationships with community partners that support a continuum of care for young people who are involved in protective services, juvenile justice and those who have runaway or on the streets. Essential Duties • Build a team approach with Youth Empowerment Specialists (YES) that supports the milieu and helps maintain consistency across shifts. • Model appropriate interactions with youth for staff, that are grounded in the Safe Home core principles of Positive Youth Development, The Nurtured Heart Approach and Trauma Informed Practices. • Provide on-going coaching to staff in applying all models. • Address staff and youth concerns in an efficient and effective manner. • Work a flexible full-time schedule including weekdays, weekends, mornings, evenings, and some holidays to meet program needs. • Provide on the job training on a regular basis to model appropriate and effective interventions for youth. • Ensure core values are utilized in working with youth and making decisions. • Responsible for maintaining a safe environment that meets all licensing requirements. • Participate in client-centered team meetings and discharge planning. • Track data and develop reports for the Director of Housing, Director of Training and Impact, Chief Program Officer, and Chief E

Safe Home Supervisor

New Day
07.2024 - 09.2024

• Build a team approach with Youth Empowerment Specialists (YES) that supports the milieu and helps maintain consistency across shifts. • Model appropriate interactions with youth for staff, that are grounded in the Safe Home core principles of Positive Youth Development, The Nurtured Heart Approach and Trauma Informed Practices. • Provide on-going coaching to staff in applying all models. • Address staff and youth concerns in an efficient and effective manner. • Work a flexible full-time schedule including weekdays, weekends, mornings, evenings, and some holidays to meet program needs.

Program Manager

Serenity Mesa Recovery Center
02.2022 - 05.2024

Manage juvenile rehab program. Provide oversight to all program functions. Manage 16+ staff and a supervisor team of 6. Interview, hire, train and maintain staff. Schedule staffing and program events. Over see all resident and staff matters. Payroll. Over see kitchen and menus. Supply inventory. Maintain processes and procedures for direct care in lodges. Coordinate with bernco contact center all maintenance issues. Conduct fire drills maintain fire extinguishers. Coordinate with outside providers for groups. Implement and teach groups such as gang intervention and gun violence prevention. Provide direct care and support and supervision to juvenile population.

Case Manager and Life Skills Coach

Serenity Mesa Recovery Center
07.2021 - 02.2022

Provide case management for residents. School enrollment Healthcare appointments Human Services Vital statistics Job readiness Housing

Behavior Health Technician 2(lead)

Serenity Mesa Recovery Center
07.2021 - 01.2022

The Behavioral Health Tech's primary responsibility is to work with other direct support staff on duty to help meet the needs of the residents, develop and maintain a positive, healthy relationship with the residents and to ensure the overall safety and security of the property. This position reports to the Behavioral Health Tech Supervisor. Benefits to include health care and paid time off are available. Duties of a Behavioral Health Tech include, but are not limited to: • room searches and "people" searches • active engagement and participation with program residents in their assigned tasks and chores • cooking, cleaning, maintenance of the property, yard work, running errands, taking residents on field trips, grocery shopping, etc. • transporting residents to work, school, and other off-site activities

Substance Abuse Technician

Bernalillo County CARE Campus
07.2020 - 06.2021

Under direction of the assigned supervisor, perform professional level duties and functions associated with the treatment of substance abuse (drug and alcohol). Will assist in providing comprehensive detoxification and treatment services to clients within the program.

Security Technician

Presbyterian Hospital-Albuquerque
04.2014 - 07.2018

Respond to all Security calls in a healthcare setting. Respond to assistance calls for behavioral health patients in distress. Respond to calls in Emergency room for all patients under influence of drug and alcohol. Create and submit reports for all interactions and calls for

Transitional Living Staff

Open Skies Healthcare
04.2015 - 04.2016

Direct care and supervision on adolescents and young adults in a transitional living setting. Creation and guidance of action plans, guidance in resources and necessary skills to sustain living conditions on their own.

Behavior Management Specialist

Team Builders Counseling Services, Inc
03.2012 - 04.2013

Work one on one in the home or school setting with adolescents with behavioral issues. Collect data and create treatment plan. Implement treatment plan and teach parents how to implement treatment plan in home setting.

Human Resource Specialist

US Army Reserves
05.2003 - 05.2011

Use of basic Office equipment, prepare awards update and create personnel files, track and input of attendance.

Milieu Counselor

Desert Hills of New Mexico
08.2009 - 02.2010

Direct Supervision of adolescents with dual diagnosis. Substance abuse and behavioral health. Lead and conducted Instruction for substance abuse and relapse prevention.

Security Technician

Presbyterian Healthcare Services-
02.2006 - 08.2009

Respond to all Security calls in a healthcare setting. Respond to assistance calls for behavioral health patients in distress. Respond to calls in Emergency room for all patients under influence of drug and alcohol. Create and submit reports for all interactions and calls for assistance.

Education

GED -

Eastern New Mexico University
Portales, NM

Skills

  • Acute Care Administrative Experience Data Collection Curriculum Development Crisis Management Behavior Management Crisis Intervention Case Management Organizational Skills Supervising Experience PTSD Care Developmental Disabilities Experience Conflict Management Program Development Social Work Conflict Management Management Communication Verbal Judo Program Development Leadership Development

Certification

First Aid Certification CPR Certification

Timeline

Safe Home Program Manager

A New Day Youth and Family Services
09.2024 - 01.2025

Safe Home Supervisor

New Day
07.2024 - 09.2024

Program Manager

Serenity Mesa Recovery Center
02.2022 - 05.2024

Case Manager and Life Skills Coach

Serenity Mesa Recovery Center
07.2021 - 02.2022

Behavior Health Technician 2(lead)

Serenity Mesa Recovery Center
07.2021 - 01.2022

Substance Abuse Technician

Bernalillo County CARE Campus
07.2020 - 06.2021

Transitional Living Staff

Open Skies Healthcare
04.2015 - 04.2016

Security Technician

Presbyterian Hospital-Albuquerque
04.2014 - 07.2018

Behavior Management Specialist

Team Builders Counseling Services, Inc
03.2012 - 04.2013

Milieu Counselor

Desert Hills of New Mexico
08.2009 - 02.2010

Security Technician

Presbyterian Healthcare Services-
02.2006 - 08.2009

Human Resource Specialist

US Army Reserves
05.2003 - 05.2011

GED -

Eastern New Mexico University
Eric Saavedra