Eric Salinas
Gering
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
21
21
years of professional experience
Work History
Service Technician
Intertech
09.2024 - Current
- Providing cable TV and high-speed internet technician Service.
- Providing technical repair and service work either in a facility or in the field.
- Diagnosing and troubleshooting problems in technical equipment and systems.
- Installing, configuring, maintaining, and repairing systems.
- Travelling to customers' locations to provide services.
- Ensuring service commitments are met within standard response time.
Sales Consultant
Hinns Homes Inc
07.2019 - 03.2021
- Serving as the first point of contact for customers. I greeted shoppers, understand their needs, and provide product information, ensuring a positive shopping experience. By actively listening and engaging with customers, they build rapport and trust, which can lead to increased sales.
- Selling of Manufacturing and Mobile homes.
- Identifying potential customers through networking sources.
- Examining internal databases, contacting prospects to determine the customer needs.
- Negotiating contracts, delivery and servicing; offering walkthroughs the homes
- Marketing; and introducing new homes to the customers.
Lead Supervisor Training
Western Sugar Cooperative
09.2018 - 06.2019
- Experience with different types of forklifts.
- Understanding of safety protocols.
- Ability to manage inventory effectively.
- Skills in safe lifting techniques and work practices.
- Experience unloading and stacking materials.
- Efficiency in moving materials with forklifts and other equipment.
- New hire Training
Car Sales Consultant
TEAM GMC, CHEVY, TOYOTA
10.2015 - 08.2018
- Greeted and actively listened to customers to uncover purchasing needs.
- Provide recommendations to match customer needs and wants.
- Demonstrate vehicle functionality and explained options, accompanied prospective customer on test drives and ask for the sale.
New and Used Sales Consultant
LITHIA FORD OF BOISE
05.2014 - 10.2015
- Progressive roadmap of the sales process
- Present the complete transaction such as taxes, license fees.
- Estimated balance owed on the trade offer
- The sales process: meet and greet, wants analysis, vehicle selection, benefit presentation, road demonstration, trail close.
- Delivered car to the customer and showed them all the features and benefits.
Service to Sales Specialist/Sales Performance Manager
JPMorgan Chase
07.2008 - 04.2014
- Demonstrated ability to select, train, and retain self motivated customer-oriented employees.
- Providing ongoing, real-time training & education to delivery site specific initiatives (Pre/Post launch) in our Sales Department and Recognition Programs.
- Implanted procedures and controls with managers to identifying and evaluate performance trends and potential gaps.
- Provided ongoing review reports to analyze data, preparing daily plans of action to improve sales.
- Monitoring performance with quality assurance for weekly updates of strengths, opportunities, and planning for improvement.
Insurance Agent/Store Manager
Farmers Insurance
09.2006 - 06.2008
- Networking with all lines of business to maximize the customer experience.
- Trending and analysis for improved Customers experience by training advisors
- Call Site support and consultation for Managers.
- Trained advisors using Relationship Networking to help create new lines of business for Auto and Home Insurance policies.
Spanish/English Call Center -Senior Sales Manager
Safe Auto Insurance
05.2004 - 08.2006
- Developed specialists to simplify work and create accountability.
- Facilitated the monthly Rewards and Recognition program for advisors and managers.
- Coached, developed, motivated and problem-solved across multiple lines of business.
- As a Senior Manager I mentor and encourage development of advisors on and off the phones with a focus on career development.
Education
GED - Business, Nursing
Western Nebraska Community College
Skills
- Management
- Training & Development
- CRM
- Sales
- Customer Service
- Powerpoint
- Employee Evaluation
Languages
Spanish
Native or Bilingual
Timeline
Service Technician
Intertech
09.2024 - Current
Sales Consultant
Hinns Homes Inc
07.2019 - 03.2021
Lead Supervisor Training
Western Sugar Cooperative
09.2018 - 06.2019
Car Sales Consultant
TEAM GMC, CHEVY, TOYOTA
10.2015 - 08.2018
New and Used Sales Consultant
LITHIA FORD OF BOISE
05.2014 - 10.2015
Service to Sales Specialist/Sales Performance Manager
JPMorgan Chase
07.2008 - 04.2014
Insurance Agent/Store Manager
Farmers Insurance
09.2006 - 06.2008
Spanish/English Call Center -Senior Sales Manager
Safe Auto Insurance
05.2004 - 08.2006
GED - Business, Nursing
Western Nebraska Community College
Similar Profiles
Rumeysa Akgün İleriRumeysa Akgün İleri
Software Quality Assurance Engineer at IntertechSoftware Quality Assurance Engineer at Intertech
Raúl Romero HernándezRaúl Romero Hernández
Data Cabling Technician at IntertechData Cabling Technician at Intertech
Metin ÇetinMetin Çetin
Data Security Team Leader at IntertechData Security Team Leader at Intertech
Brianna PalmerBrianna Palmer
CNA at Heritage EstatesCNA at Heritage Estates
Allison BaerAllison Baer
Certified Nursing Assistant at Heritage EstatesCertified Nursing Assistant at Heritage Estates