Dedicated professional with strong customer service and logistics coordination skills. Proven ability to streamline processes and enhance team collaboration in fast-paced environments.
Work History
Coffee Roaster/Barista
1 Year 8 Months
Kairos Coffee Catering | 12.2024 - Current
Monitored roasting profiles to ensure consistency and flavor development.
Operated coffee roasting machinery to produce high-quality blends.
Conducted quality control checks on roasted batches for defects.
Coordinated event based coffee serving appointments, typically in the setting of schools, businesses, weddings, baby showers, birthday parties, etc.
Transportation Specialist
1 Year 1 Month
911 Pain Management | 06.2025 - 07.2026
Managed scheduling of transport services, optimizing routes for efficiency and reliability.
Coordinated transportation logistics for patient appointments, ensuring timely arrivals and departures.
Collaborated with healthcare providers to enhance communication regarding patient mobility needs.
Assisted in maintaining accurate records of patient transportation requests and service documentation.
Warehouse Forklift Operator
1 Year
Del Monte Foods | 01.2023 - 01.2024
Operated forklifts to transport materials efficiently within warehouse environment.
Conducted regular inspections and maintenance on equipment to ensure safety compliance.
Collaborated with team members to optimize inventory management and product storage.
Assisted in training new operators on best practices and safety protocols.
Coffee Roaster/Transportation Specialist
1 Year 4 Months
Reserva Coffee Roasters | 09.2021 - 01.2023
Monitored and adjusted roasting profiles to meet flavor specifications consistently.
Conducted quality control assessments to ensure optimal roast consistency and taste.
Operated coffee roasting machinery to produce high-quality roasted beans.
Coordinated order processing to ensure timely shipment and delivery.
Streamlined inventory management using advanced tracking systems to minimize discrepancies.
Team Manager
1 Year 7 Months
TTEC (Bank of America) | 02.2019 - 09.2020
Led team performance by implementing effective coaching strategies and fostering a collaborative environment.
Developed training programs to enhance employee skills and improve service quality across operations.
Analyzed team metrics to identify areas for improvement and drive operational efficiency initiatives.
Facilitated regular team meetings to communicate goals, address challenges, and promote best practices.