Eric Sanders
Duncanville,TX
Summary
Dynamic and results-oriented sales professional with over 7 years of experience, adept at leveraging cold calling, relationship building, and negotiation skills to drive revenue growth. A self-starter known for tenacity and a relentless work ethic, consistently exceeding sales targets through strategic prospecting and closing techniques. Passionate about fostering long-lasting client relationships while maximizing profitability. Ready to contribute expertise and drive to a dynamic sales team.
Overview
12
12
years of professional experience
Work History
Inside Sales Representative
Schneider Logistics
11.2023 - Current
- Prospecting, cold calling, identifying and developing opportunities through a holistic customer service approach.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Loan Advisor
Bridgecrest
09.2018 - 11.2023
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action
- Contacted customers to discuss payment schedules, set up or immediately process payments and identify solutions for customers experiencing credit issues
- Reviewed invoices in order to provide professional and persuasive communication and utilize tactful negotiation skills
- Handled on average 260 outbound and 25 inbound calls daily with goal of collecting owed debt
- Used skip tracing and other techniques to locate debtors
- Trained new collections representatives on collections processes and motivated team members to achieve production goals
Sales Associate
AT&T
03.2013 - 06.2016
- Develop and attain customer experience and sales objectives for store
- Sell all products and services offered
- Handle all administrative aspects of sales including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing completed orders
- Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features
- Handle service inquiries from customers
- Provide efficient, courteous customer service and assist in all aspects of product offerings and services
Customer Service Representative
Army Air Force Exchange Services
04.2012 - 02.2013
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
- Provide information about establishment, such as location of departments or offices, employees within organization, or services provided
- Analyze data to determine answers to questions from customers or members of public
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers in fast-paced environment
Customer Service Representative
Kohls
11.2011 - 01.2012
- Receive and count stock items, and record data manually or using computer
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
- Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
- Store items in orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
- Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment
- Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions
Education
High School Diploma -
Altus High School
Altus, OK05.2010
Skills
- Effective communicator
- Sales closing
- Prospect Follow-Up
- Analytical Thinking
- Conflict resolution
- Customer-oriented
- Contract Management
- Lead Qualification
- Persuasive negotiator
- Adaptable
Timeline
Inside Sales Representative
Schneider Logistics
11.2023 - Current
Loan Advisor
Bridgecrest
09.2018 - 11.2023
Sales Associate
AT&T
03.2013 - 06.2016
Customer Service Representative
Army Air Force Exchange Services
04.2012 - 02.2013
Customer Service Representative
Kohls
11.2011 - 01.2012
High School Diploma -
Altus High School
Similar Profiles
Diana CordovaDiana Cordova
Senior Sales Account Executive at Schneider LogisticsSenior Sales Account Executive at Schneider Logistics
Doug SuhoskyDoug Suhosky
Customer Service Representative at Schneider LogisticsCustomer Service Representative at Schneider Logistics
KAY JONESKAY JONES
Traffic Office Coordinator at Schneider LogisticsTraffic Office Coordinator at Schneider Logistics
David DuntonDavid Dunton
Special Needs Bus Monitor at Duncanville Independent School DistrictSpecial Needs Bus Monitor at Duncanville Independent School District
Ricardo GaonaRicardo Gaona
CDL Truck Driver at industrial personnel servicesCDL Truck Driver at industrial personnel services