Eric Savoie
Texas City,TX
Summary
Dynamic professional with a proven track record at UTMB Health, excelling in optimizing warehouse operations and enhancing customer satisfaction. Leveraged expertise in Microsoft Excel and teamwork to exceed performance metrics and streamline processes. Recognized for exceptional attention to detail and collaborative project management, significantly improving efficiency and service delivery.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Hospitality professional prepared for role by leveraging extensive experience in training and mentoring hosts. Known for enhancing training programs and elevating guest satisfaction. Reliable team player committed to achieving results and adapting to changing needs. Skilled in communication and organizational management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Material Handler Tech
UTMB Health
10.2022 - Current
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Receiving Associate
Lowe's
05.2020 - 04.2021
- Organized storage areas to optimize materials movements and minimize labor hours.
- Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
- Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Customer Service Team Lead
Logan's Roadhouse
05.2020 - 04.2021
- Streamlined reservations process by implementing effective communication strategies among the host team and servers.
- Provided attentive service by promptly greeting guests upon arrival and escorting them to their tables.
- Improved team efficiency with thorough training on company policies, procedures, and best practices.
- Enhanced guest experience by providing exceptional service and maintaining a welcoming atmosphere.
- Demonstrated strong multi-tasking abilities while remaining calm under pressure, contributing to a positive work environment.
Education
High School Diploma -
Dickinson Highschool
Dickinson, TX05-2021
Skills
- Customer service
- Teamwork and collaboration
- Warehouse operations
- Attention to detail
- Optimizing efficiency
- Paperwork completion
- Logistics
- Microsoft Excel
- Data Entry
- Operations support
- Production scheduling
- Project management
Certification
- Adobe Certified Expert (ACE) - Adobe Systems.
Timeline
Material Handler Tech
UTMB Health
10.2022 - Current
Receiving Associate
Lowe's
05.2020 - 04.2021
Customer Service Team Lead
Logan's Roadhouse
05.2020 - 04.2021
- Adobe Certified Expert (ACE) - Adobe Systems.
High School Diploma -
Dickinson Highschool
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