Eric Schaldach
San Diego,CA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
24
24
years of professional experience
Work History
Epoxy Lining Supervisor
Bill Howe Plumbing Heating & Air Conditioning
02.2013 - 10.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Outside Sales Representative
Priority Pharmaceuticals
04.2010 - 01.2013
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Collaborated with the marketing team on creating effective promotional materials for events and tradeshows.
- Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
- Collaborated with internal teams to fulfill orders and meet customer needs
Golf Professional
The Bridges Club Of Rancho Santa Fe
06.1999 - 01.2010
- Enhanced player performance by providing tailored golf instruction and coaching techniques.
- Increased club membership retention through exceptional customer service and personalized lesson plans.
- Organized successful golf tournaments, ensuring smooth operations and positive experiences for participants.
- Managed pro shop inventory efficiently, maintaining optimal stock levels and attractive merchandise displays.
- Developed junior golf programs that fostered skill development, sportsmanship, and a love for the game.
- Coordinated special events such as charity fundraisers, corporate outings, and member-guest tournaments to enrich club offerings.
- Result Conducted comprehensive club fittings sessions tailored to each golfer''s unique swing characteristics.
Education
PGA Membership - Professional Golf Management
PGA of America
Port St Lucie, Fl.Skills
- Schedule Development
- Staff Management
- Strategic Planning
- Business Development
- Critical Thinking
- Active Listening
- Decision Making
References
References available upon request.
Timeline
Epoxy Lining Supervisor
Bill Howe Plumbing Heating & Air Conditioning
02.2013 - 10.2023
Outside Sales Representative
Priority Pharmaceuticals
04.2010 - 01.2013
Golf Professional
The Bridges Club Of Rancho Santa Fe
06.1999 - 01.2010
PGA Membership - Professional Golf Management
PGA of America
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