Eric Scheir
Shoreline,WA
Summary
Seasoned Travel Consultant with a 98% client satisfaction rate, specializing in itinerary planning and global travel logistics. Expertise in crafting personalized travel experiences that cater to individual client needs. Strong background in client relationship management and problem-solving, ensuring seamless travel from start to finish. Multilingual skills as a Deaf sign language interpreter enhance communication and service quality for diverse clients.
Overview
45
45
years of professional experience
Work History
Deaf Sign Language Interpreter
Self-Employed
01.1989 - Current
- Delivered accurate sign language interpretation for diverse audiences across multiple settings.
- Facilitated effective communication between deaf and hearing individuals during meetings and events.
- Developed customized interpretation strategies to address specific client needs and contexts.
- Mentored emerging interpreters, promoting best practices and supporting professional development.
Travel Planner
Self Employed
01.1981 - Current
- Designed personalized travel itineraries aligned with client preferences and budget constraints.
- Coordinated logistics for group travel, ensuring seamless experiences from departure to return.
- Researched destination offerings, providing informed recommendations to clients.
- Resolved client inquiries efficiently, enhancing overall customer satisfaction.
- Provided emergency support for travelers abroad, addressing issues promptly.
- Created informative destination guides to enhance travel experiences.
- Assisted with processing of passports and visas to ensure timely travel documentation.
- Recommended travel insurance plans to mitigate risk and uncertainty.
Travel Consultant and Lead Tour Guide
HeartCruises
01.2018 - 11.2023
- Curated travel packages tailored to client preferences and budgets.
- Developed itineraries that enhanced travel experiences by aligning with client interests.
- Managed multi-city itineraries, balancing desires and logistical needs.
- Educated clients on destination customs, local attractions, and cultural norms.
- Assisted in navigating visa requirements and documentation efficiently.
- Maintained current knowledge of travel regulations for informed recommendations.
- Facilitated welcome and wrap-up events enriching traveler experiences.
Education
B.A. + 30 - ASL Linguistics And Deaf Studies
California State University At Northidge
Northridge, CA06-1993
Skills
- Itinerary planning
- Global travel logistics
- Client relationship management
- Group travel coordination
- Travel expense optimization
- Destination expertise
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
Languages
- English
- ASL
- International Sign Language
- British Sign Language
- Australian Sign Language
- Qualified Deaf Sign Language Interpereter
Timeline
Travel Consultant and Lead Tour Guide
HeartCruises
01.2018 - 11.2023
Deaf Sign Language Interpreter
Self-Employed
01.1989 - Current
Travel Planner
Self Employed
01.1981 - Current
B.A. + 30 - ASL Linguistics And Deaf Studies
California State University At Northidge