Overview
Work History
Education
Skills
Timeline
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Eric Schiliro

Wellington,FL

Overview

16
16
years of professional experience

Work History

Delivery Driver

DoorDash
Wellington, FL
12.2022 - Current
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.

Dispensary Associate

Trulieve
Boynton Beach, FL
12.2023 - 01.2024
  • Maintained an up-to-date knowledge of store promotions, specials, events..
  • Explained the benefits of different cannabis products to customers in order to help them find the best option for their needs.

Consultation Agent

Best Buy
Boynton Beach, FL
01.2014 - 08.2014
  • Resolved service requests by individually troubleshooting and addressing user issues.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Maintained records of data communication transactions, problems and remedial actions or installation activities.
  • Referred major hardware or software problems or defective products to vendors or technicians for service.
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Read technical manuals, conferred with users or conducted computer diagnostics to investigate and resolve problems.

Mac Specialist

Apple
Wellington, FL
01.2008 - 04.2009
  • Made targeted product and service recommendations based on customer needs.
  • Set up appointments for additional support.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Education

High School Diploma -

Wellington Community High School
Wellington, FL
05.2007

A+ Certified Technician - Computer Installation And Repair Technology

PC Professor - West Palm Beach
West Palm Beach, FL
07.2005

Skills

  • Communication and Interpersonal Skills
  • Customer Relationship Management
  • Data Entry and Review
  • Computer Skills
  • Sales Techniques
  • Pricing and Signage Updating
  • POS Systems Knowledge

Timeline

Dispensary Associate

Trulieve
12.2023 - 01.2024

Delivery Driver

DoorDash
12.2022 - Current

Consultation Agent

Best Buy
01.2014 - 08.2014

Mac Specialist

Apple
01.2008 - 04.2009

High School Diploma -

Wellington Community High School

A+ Certified Technician - Computer Installation And Repair Technology

PC Professor - West Palm Beach

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Eric Schiliro