Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Schram

Dousman

Summary

WIth nearly a decade of experience in the manufacturing industry, I am a passionate and driven Operations Manager at WTC Machinery, a leading manufacturer of hydraulic tools and equipment for the construction and mining industries. I oversee the daily operations of production, assembly, and testing to ensure quality, efficiency, and safety standards are met. I also manage the inventory, purchasing and logistics functions as well as coordinate with the sales and customer service teams to deliver excellent service and satisfaction. I've led hiring, training, cost reductions, and prototype builds among other projects. I enjoy collaborating with my team and other departments to achieve our common goal of providing superior products with superior support.

Overview

9
9
years of professional experience

Work History

Operations Manager

Wtc Machinery
06.2021 - Current
  • Oversee daily operations across manufacturing, procurement and logistics departments.
  • Coordinate with engineering, sales, and service teams to meet client needs.
  • Analyzed variance, labor, and low margin reports and reported on key performance metrics to senior management.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Scheduled our service technicians to travel worldwide to service and commission our equipment.
  • Lead safety initiatives and compliance efforts.
  • Created procedures for purchasing, shipping and receiving, production control and assembly to help cross train employees and make it so someone off the street could do any of these jobs.

Shop Supervisor

Wtc Machinery
06.2019 - 06.2021
  • Supervised shop floor activities and ensured timely completion of orders and custom projects.
  • Trained and mentored technicians and junior staff.
  • Developed our Emergency Action Plan, Safety Manual, and monthly OSHA training.
  • Gave reviews, feedback, and set goals for our manufacturing team.
  • Maintained quality control standards and ensured the team abided by our safety standards.

Production Control Coordinator

Wtc Machinery
03.2017 - 06.2019
  • Scheduled production runs and tracked job progress.
  • Balanced resource allocation to meet delivery timelines.
  • Collaborated with purchasing and logistics teams to ensure on time deliveries.
  • Managed all manufacturing quotes from $1.00 parts to $500,000 builds.
  • Ran weekly cycle counts to ensure accurate inventory.

Purchasing Agent

Wtc Machinery
04.2016 - 03.2017
  • Managed procurement of parts and raw materials finding best costs and lead times.
  • Led multiple cost reductions exceeding $1,000,000 in 5 years.
  • Negotiated with suppliers to secure cost-effective deals and terms.
  • Maintained accurate records and streamlined purchasing processes.
  • Exceeded expectations and learned accounts payable, shipping and receiving, running our band saw, and working in our machine shop after completing the purchasing duties every day.
  • Managed quotes from sales for purchased parts.

Education

BBA - Business Management And Economics

University of Wisconsin, La Crosse
La Crosse, WI
05-2015

Skills

  • Safety Compliance
  • Performance Monitoring
  • Team Leadership
  • Customer Service
  • Procurement and Inventory Control
  • Cost Reductions
  • Project Management
  • Employee Training
  • Report Analysis

Timeline

Operations Manager

Wtc Machinery
06.2021 - Current

Shop Supervisor

Wtc Machinery
06.2019 - 06.2021

Production Control Coordinator

Wtc Machinery
03.2017 - 06.2019

Purchasing Agent

Wtc Machinery
04.2016 - 03.2017

BBA - Business Management And Economics

University of Wisconsin, La Crosse