ERIC SCOTT
Technology Sales Professional
Thousand Palms,CA
Summary
Dynamic and results-driven sales leader with over 20 years of experience in exceeding targets and fostering strong client relationships. Adept at strategic planning, team leadership, collaboration, communication, problem-solving, and adaptability. Known for building cohesive teams, solving complex problems, and driving collective success through effective communication and flexibility in dynamic environments. Proven ability to lead cross-functional teams, develop innovative solutions, and adapt to changing market conditions to achieve organizational goals. Strong technical background with expertise in AI-driven sales tools and data analytics.
Experienced with building and maintaining strong client relationships. Utilizes strategic account management techniques to maximize client satisfaction and retention. Track record of effective communication and problem-solving skills.
Qualified Sales Professional with proven ability to manage and grow key client relationships. Successfully led initiatives that enhanced customer satisfaction and retention. Demonstrated expertise in contract negotiation and strategic account planning.
Experienced account management professional with strong track record in client relations, strategic planning, and revenue growth. Known for fostering team collaboration and achieving results, adaptable to changing business needs. Skilled in relationship building, negotiation, and project management. Recognized for reliability, effective communication, and problem-solving abilities.
Overview
27
27
years of professional experience
Work History
Key Account Manager (CALNET/SLED)
Spectrum Enterprise
02.2023 - 11.2024
- Cultivate and maintain robust relationships with California State Agencies through the CALNET Next Generation program.
- Lead the development and implementation of strategic solutions to meet long-term technology goals of key agencies.
- Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction.
- Resolve complex client issues by developing innovative solutions and leveraging internal resources.
- Communicate effectively with stakeholders to align goals and expectations.
- Adapt to changing client needs and market conditions to provide optimal solutions.
- Managed the transition from CALNET 3 to CALNET NextGen, ensuring continuity and enhancement of services.
- Provided access to a wide range of telecommunications and network services, simplifying procurement processes, and reducing costs for state agencies.
Major Account Executive/Hospitality
Spectrum Enterprise
09.2020 - 02.2023
- Led proactive, consultative needs analyses with prospective clients, creating tailored product solutions within the Hospitality sector.
- Mentored and guided junior sales team members to enhance their performance and achieve sales targets.
- Collaborated closely with internal teams to develop comprehensive sales strategies and ensure alignment with client needs.
- Addressed and resolved client challenges by identifying root causes and implementing effective solutions.
- Utilized effective communication skills to present complex information clearly and persuasively.
- Demonstrated adaptability by quickly responding to client feedback and market changes.
West Region Director of Sales
SONIFI
01.2018 - 09.2020
- Spearheaded sales and contracting of Guest Facing Internet, Conference Services, Internet Circuits, and SONIFI’s OTT service, Staycast.
- Directed a regional sales team, driving performance through effective leadership and strategic planning.
- Fostered a collaborative team environment, encouraging open communication and shared success.
- Solved operational and client-related issues by analyzing data and implementing strategic improvements.
- Communicated strategic plans and performance metrics to senior management and team members.
- Adapted sales strategies to meet evolving market demands and client needs.
Enterprise Account Executive/Hospitality
Time Warner Cable/Spectrum Enterprise
07.2005 - 01.2018
- Directed sales in the Hospitality Vertical, offering Video, Data, Managed Wi-Fi, and Voice services.
- Consistently exceeded annual quotas.
- Provided leadership and training to new hires, fostering a collaborative and high-performing sales environment.
- Coordinated with various departments to ensure the successful implementation of client projects.
- Identified and resolved sales and service issues, enhancing client satisfaction and retention.
- Leveraged excellent communication skills to build and maintain strong client relationships.
- Adapted to modern technologies and sales methodologies to stay ahead in a competitive market.
Regional Market Manager
Bose Corporation
04.1998 - 07.2005
- Led a team of authorized resellers, enhancing the brand equity of Bose products.
- Developed and executed training programs for resellers, improving their sales techniques and product knowledge.
- Worked closely with marketing and product teams to align sales strategies with company goals.
- Tackled complex sales challenges by developing innovative strategies and leveraging team strengths.
- Communicated effectively with resellers and internal teams to ensure alignment and drive success.
- Adapted to diverse market conditions and client requirements to deliver exceptional results.
Education
Associate of Arts - Education
Southwestern College
Chula Vista, CA06.1986
High School Diploma -
Bonita Vista High School
Chula Vista06.1984
Skills
- Microsoft Office
- G Suite
- CRM
- Salesforce
- NetSuite
- Zoho
- Lead Generation Tools
- Sales Prospecting Tools
- Email Engagement Tools
- Phone and Communication Tools
- Relationship selling
- Cross-functional collaboration
- Sales lifecycle management
- Account management
- Client needs assessment
- Sales quota achievement
- Revenue generation
- Needs analysis
- CRM software proficiency
- Consultative selling
- Lead generation
- High-impact proposal presentation
- Account strategy
- Account presentations
- Sales negotiations
- Proficient in SAAS, Managed Solutions, Connectivity and Voice
- Team building
- Contract negotiation
- Relationship building
- Excellent communication
- Analytical thinking
- Solution selling
- Strategic planning
Languages
Spanish
Limited Working
Timeline
Key Account Manager (CALNET/SLED)
Spectrum Enterprise
02.2023 - 11.2024
Major Account Executive/Hospitality
Spectrum Enterprise
09.2020 - 02.2023
West Region Director of Sales
SONIFI
01.2018 - 09.2020
Enterprise Account Executive/Hospitality
Time Warner Cable/Spectrum Enterprise
07.2005 - 01.2018
Regional Market Manager
Bose Corporation
04.1998 - 07.2005
Associate of Arts - Education
Southwestern College
High School Diploma -
Bonita Vista High School
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