Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

ERIC SERNA

San Antonio, TX 78222-4819

Summary

Resourceful professional in workforce supervision recognized for high productivity and efficient task completion. Possess strong capabilities in team leadership, operational workflow optimization, and conflict resolution. Excel in communication, problem-solving, and adaptability to ensure smooth operations and team cohesion. Committed to elevating workplace standards through proactive management and employee engagement. Resourceful known for high productivity and efficient task completion. Specialize in inventory management, logistics coordination, and safety compliance, ensuring operational flow remains uninterrupted and targets are met consistently. Excel in leadership, communication, and problem-solving, using these skills to motivate teams and navigate complex challenges.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Warehouse Supervisor

HD Supply
Schertz
06.2018 - Current
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Managed daily cycle counts to maintain accurate inventory levels at all times.
  • Evaluated existing processes for cost savings opportunities.
  • Developed and implemented safety policies and procedures for the warehouse team.
  • Performed regular inspections of equipment, facilities, and personnel safety practices.
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
  • Addressed any problems that may arise during day-to-day operations in a timely manner.
  • Monitored warehouse operations to ensure accuracy and efficiency.

Driver

Staples
San Antonio
02.2014 - 02.2018
  • Ensured cargo was secured properly in accordance with company policy and DOT regulations.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Kept accurate logs of all deliveries and trips.
  • Notified customers of delays to decrease calls to support.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Followed established safety procedures when loading and unloading freight from delivery trucks.

Education

High School Diploma -

Grace M Davis High
Modesto, CA
06-1999

Skills

  • Inventory
  • Budget management
  • ERP System Knowledge
  • Warehouse operations
  • Safety regulations
  • Employee training
  • Shipping logistics
  • Process improvement
  • Scanner systems
  • EWM system
  • MHE trainer and certified
  • Safety Captain
  • Team Depot Coordinator

Languages

English
Professional
Spanish
Professional

Certification

  • Forklift
  • MHE Trainer

Accomplishments

  • 2021 HD PRO Gold Cup Winners
  • 2022 HD Supply Best In Quality DC Award
  • 2024 HD Supply Golden Apron DC Award

Timeline

Warehouse Supervisor

HD Supply
06.2018 - Current

Driver

Staples
02.2014 - 02.2018

High School Diploma -

Grace M Davis High

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ERIC SERNA