Evangeline Shelby
Tacoma,Washington
Summary
Dynamic Pharmacy Technician with proven expertise at Kaiser Permanente, excelling in medication management and customer service. Demonstrated problem-solving skills and team collaboration to enhance workflow efficiency. Proficient in pharmacy software, ensuring compliance and accuracy in inventory control while actively engaging in continuous learning to stay updated on new treatments.
Overview
33
33
years of professional experience
Work History
Pharmacy Technician
Kaiser Permanente
01.1997 - Current
- Assisted in medication preparation and dispensing under pharmacist supervision.
- Maintained accurate inventory records for pharmaceuticals and supplies.
- Supported customer inquiries regarding prescriptions and over-the-counter medications.
- Learned safety protocols related to handling hazardous substances in pharmacy setting.
- Operated pharmacy software for managing patient information and prescription orders.
- Collaborated with healthcare team to ensure efficient medication delivery processes.
- Participated in training sessions on pharmacy policies and procedures for compliance.
- Engaged in continuous learning about new medications and treatment options available.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Area Retail Sales Manager
AAFES
02.1993 - 02.1994
- Led sales team to achieve regional targets through strategic planning and performance monitoring.
- Developed training programs to enhance product knowledge and customer service skills among staff.
- Analyzed market trends and competitor strategies to optimize pricing and promotional activities.
- Implemented inventory management systems to reduce stock discrepancies and improve turnover rates.
Education
Bachelor of Science - Management
Jackson State University
Jackson, MS05.1989
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Supply restocking
- Processing payments
- Pharmacy software proficiency
- Receiving incoming supplies
- Ordering and stocking medications
- Troubleshooting malfunctioning equipment
Work Preference
Work Type
Part TimeLocation Preference
RemoteTimeline
Pharmacy Technician
Kaiser Permanente
01.1997 - Current
Area Retail Sales Manager
AAFES
02.1993 - 02.1994
Bachelor of Science - Management
Jackson State University
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