Self-directed with many years of supervisory experience. Result-oriented, high energy, hands on
professional with a successful track record in distribution. Major strengths include strong leadership,
excellent communication skills, strong team player, attention to detail, as well as strong supervisory
skills, training, payroll and other administrative tasks.
• Installation of HVAC related equipment following company policies and manufacturer’s specifications.
Outbound Supervisor 2007-2019
Develop and manage over 20 to 40 employees 1 Supervisors and 4 Team Leads. Continually developing
and mentor all employees.
I have extensive knowledge of all outbound procedures, policies and processes.
I have utilized my experiences and knowledge to positively impact the outbound department.
Over the last several years I have made improvements in our Department budget from 17.36 CPL to
19.82 CPL. While maintaining our accuracy rate of 0.63% to our customers. While only checking under
35%. Shortage rate of 0.15%.
Trained our associates to be certified Mule drivers. I did this in phrases so it wouldn't impact our Lph
and departmental cost.
Developed excel sheet to assist in how many people and hours needed to exceed or meet our daily cost.
Willing to make independent choices and accept responsibilities for the outcome.
Evaluate employee's performances and provided daily and timely feedback thru our database.
Work with other departments to meet or exceed overall goals.
Administrate employee's performance appraisals and provide action plans/training when necessary.
Assure that all employee's meet all companies and department standards through regular review of productivity.
Develop employees through on-going cross training.
Ensure all cut-offs are met.
Monitored and edited all employees time punches and attendance.
Outbound Quality Lead Inspector 2001-2007
Performed visual inspections and quality checks.
Lead small team inspectors to ensure 100% quality and accuracy to the customers.
Group Lead 1997-2007
Oversaw all outbound orders being shipped.
Monitor shipping operations to ensure compliance with company policies, procedures, and safety standards.
Train new shipping associates on shipping processes, equipment operation, and safety protocols.
Warehouse Associate 1991-1997
Picked and packed orders according to customer's specifations and shippings requirements.
Safety and efficiently operated forklifts, pallet jacks, and other power equipment to move and store material.