Eric Shippen
Escondido,CA
Summary
Accomplished sales professional responsible for managing sales process and driving profitable sales growth within an assigned sales territory to both existing and new customers. Primary experience has been focused in the following sectors, Industrial Distribution, Metal Fabrication, Industrial Manufacturing, Biotechnology, Pharmaceutical, Mechanical Contractors, Electrical and Plumbing. Core competencies include key Account Management, Business Development, and ability to meet organization goals and customer expectations. Experienced in interfacing with all levels of management.
Overview
35
35
years of professional experience
Work History
Territory Manager
Linde Gases and Equipment
10.2022 - Current
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched competitor activity and used findings to develop sales growth strategies.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Attended trade shows and industry events to promote company products and services.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Worked with vendors and suppliers to support timely delivery of products and services.
Sales and Service Specialist
Autowarehouse
03.2022 - 09.2022
- Hiring, training, and managing employees
- Preparing an annual operating budget
- Keeping a record of accounts and financial information
- Focus on customer retention by building relationships
- Managing and controlling costs
- Keeping track of service and inventory records.
Area Sales Manager
Fronius USA Perfect Welding
03.2018 - 03.2022
- Implementation of the business unit strategy
- Manage and grow 3 million dollar territory
- Sales of products and services
- Price negotiations, planning, budgeting and responsibility of cost centers
- Support national events
- Preparation of annual business plan
- Provide support to existing customers and distributors
- Support partners with sales and marketing
- Organization and conduct of internal / external training.
WestAir Gases and Equipment Escondido Ca. - Account Manager
06.2010 - 03.2018
- Develop, coordinate and implement marketing plans designed to maintain and increase existing business and capture new opportunities
- Maintain customer relations with existing customers as well as develop new customers
- Drive profitability through scheduled product demonstrations in sales territory
- Coordinate and maintain Identify opportunities in both traditional and non-traditional markets
- Continually prospecting for new and competitive accounts with emphasis on gas business and sale agreements
- Completes and submits sales-related paperwork, including call reports, cylinder audits, month-end reports, expense reports, mileage reports, etc., in a timely
- Experience using Salesforce, Hubspot.
ToolUp Contractor Supply, San Diego Ca. - Account Manager
12.2008 - 03.2010
- Responsible for growing, maintaining and prospecting Mechanical, Electrical and Plumbing contractors
- Work closely with maintenance departments (i.eUniversity of California San Diego, Solar Turbines,Kyocera) to provide information on new products as well as grow business within
- Implemented new ideas to obtain business from large ($300 Million) General contractors to separate the company I work for from competition.
Bent Brewing Company , Oceanside Ca. - Brewer
12.2006 - 12.2008
- Work to open Brewery
- Researched craft brewing markets and growth rates
- Investigated initial start up costs and barriers to entry
- Completed a start your own business course.
Airgas West , San Diego Ca. - Sales Representative
11.2000 - 12.2006
- Managed and grew largest sales territory for Airgas West
- Increased customer base by over 60% selling Industrial/Medical Gas, Welding, and Safety Supplies to accounts in the San Diego/La Jolla area
- Coordinated customer and delivery driver related safety issues to increase delivery capacity and resolve numerous complaints
- Improved local branch customer service and product knowledge through informal job training
- Consistently increased sales territory an average of 11% per year, over the last 6 years
- Assisted customers & prospects with welding & safety solutions
- Trained monthly on new sales techniques, product knowledge, and industry penetration
- Salesperson of the Year 2004 - Highest Sales Growth for Airgas West.
Airgas West , San Diego Ca. - Industrial Sales Representative
09.1994 - 11.2000
- Responsible for daily operation of Industrial Gas and Welding Supplies with assigned territory in the San Diego area with an annual sales revenue of $7.2 million
- Worked exclusively with numerous large customer accounts to maintain and increase existing business
- Balanced diverse inventory, merchandising, and pricing issues with complex customer requirements to enhance profit growth.
Airgas West , San Diego Ca. - Inside Sales Representative
10.1990 - 09.1994
- Acted as liaison between customer and company with regard to pricing, products, delivery information, payments, service, and inquires
- Maintained and upgraded selling skills and technical/product knowledge in Industrial Gas, Safety Equipment and Welding Rental Fleet
- Ensured customer inquiries related to billing problems, order status, time of delivery, etc., are promptly and courteously handled, providing follow-up as necessary.
Airgas West , San Diego Ca. - Counter Sales
06.1989 - 10.1990
- Sold Industrial/Specialty Gases, Welding Equipment and Safety Supplies to walk-in customers
- Advised customer on materials needed to complete tasks they wished to perform as well as demonstrations
- Arranged for delivery of cylinders and hard goods
- Stocked shelves, steel rack, counters and tables with merchandise and maintained showroom displays.
Education
Skills
- Time Management
- Multitasking and Organization
- Territory expansion
- Industry Networking
- Relationship Building
- Territory Management
Timeline
Territory Manager
Linde Gases and Equipment
10.2022 - Current
Sales and Service Specialist
Autowarehouse
03.2022 - 09.2022
Area Sales Manager
Fronius USA Perfect Welding
03.2018 - 03.2022
WestAir Gases and Equipment Escondido Ca. - Account Manager
06.2010 - 03.2018
ToolUp Contractor Supply, San Diego Ca. - Account Manager
12.2008 - 03.2010
Bent Brewing Company , Oceanside Ca. - Brewer
12.2006 - 12.2008
Airgas West , San Diego Ca. - Sales Representative
11.2000 - 12.2006
Airgas West , San Diego Ca. - Industrial Sales Representative
09.1994 - 11.2000
Airgas West , San Diego Ca. - Inside Sales Representative
10.1990 - 09.1994
Airgas West , San Diego Ca. - Counter Sales
06.1989 - 10.1990
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