Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
Generic

Eric Showmaker

Lincolnton,NC

Summary

Resourceful Project Manager with 25 years of expertise in organizing business operations and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 25 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

24
24
years of professional experience

Work History

Director of Project Management and Sustainability

Genpak, LLC
07.2023 - Current
  • Elevated team productivity levels with regular training sessions focused on enhancing technical skills as well as soft skills like collaboration or problem-solving techniques.
  • Coached team members for improved performance through constructive feedback, skill development opportunities, and ongoing support.
  • Coordinated multiple high-profile projects simultaneously, successfully navigating competing interests and ensuring timely completion with minimal disruption to daily operations.
  • Championed innovation initiatives within organization leading implementation of cutting-edge project management tools or techniques.
  • Developed comprehensive project plans with clearly defined objectives, milestones, timelines, and resource allocations for successful execution.
  • Fostered a collaborative work environment by facilitating open communication among cross-functional teams and stakeholders.
  • Ensured timely completion of projects through diligent monitoring of progress, proactive risk mitigation, and decisive action when necessary.
  • Reduced project delivery times by optimizing internal processes and removing bottlenecks in project workflow.

Project Manager

Genpak, LLC
10.2021 - 07.2023
  • Owner of Product Management projects for leading manufacturer of innovative food packaging solutions
  • Working with multiple departments to ensure successful production and launch of new products
  • Smartsheet system admin and creator of multiple processes
  • Developed an interactive Sales Portal for the Sales Team to communicate via mobile device with the corporate office without using traditional email
  • Trained the sales use of the software and portal
  • Designed a Project Management template for the two main project types in Product Management
  • Created an automated Quality Complaint Tracking and Reporting system including plant level investigations and interactions
  • Constructed and manage a Stage Gate Process with an automated review for New Raw Material Approvals
  • Currently managing four raw material projects
  • Developed multiple interactive reports and reoccurring reports through Smartsheet
  • Managed three product launches to completion
  • Currently managing five product launch projects.

Corporate Quality Manager

Genpak, LLC
12.2008 - 10.2021
  • Own quality results at corporate level
  • Manage quality programs, procedures, and controls, ensuring compliance with corporate standards, customer requirements, and industry regulations
  • Lead teams in executing quality testing, inspection, and audit processes
  • Maintain documentation, records, and archives
  • Track performance metrics, analyze statistical data, and monitor trends
  • Facilitate training for teams in quality standards, educate quality managers in complaint investigation and resolution, and coach plant managers in quality improvement and statistical process control
  • Coordinate with stakeholders during external audit processes
  • Steer strategic improvement initiatives to pinpoint quality issues via root cause analysis, initiate corrective action planning, and foster continuous improvement
  • Created and established quality system at the corporate and plant levels to elevate product integrity while simultaneously enhancing customer satisfaction, transitioning model from quality control to quality assurance
  • Created corporate quality manual, material-specific quality control plans, and customer complaint system offering real-time feedback
  • Championed reorganization of facility to dovetail with current company strategies for both on- and off-line quality control as well as reorganization of staff to enhance productivity and throughput
  • Enhanced quality process efficiency via use of automated data collection and analysis tools and implementation of statistical process control (SPC) software, Infinity QS
  • Trained management and shop floor employees on Infinity QS Software, how to read and react to SPC charts, how to create and read reports, and how to perform analysis using the software
  • Produced $14M in cost savings with continual cost reduction through development and implementation of new corporate specifications for foam product line, significantly curbing variations from plant-to-plant
  • Directed Quality Project Management plans and strategies at the corporate and plant level
  • Partnered with cross function teams to refine product features, enhance production processes, and create tools to audit processes more easily for manufacturing of new and existing products
  • Delivered integral quality planning to enable seamless launch of new products, meeting strict customer requirements for design and production
  • Earned and sustained B2B superior customer satisfaction rates through maintaining clear understanding of expectations, external standards, delivering on-time Quality reports, and following through to fulfill precise specifications
  • Maintained Budget for Corporate Quality Contractor, External Testing, and Quality Software
  • Constructed and directed Risk Based CAPA Program Management
  • Created and Managed Change Control Process for Corporate Quality Documents, Procedures, Policies, etc.

New Products Principal Quality Engineer

Baxter Healthcare
02.2001 - 11.2008
  • Owner of new product line development at the plant level
  • Created the quality systems and process for new product line
  • Engaged and trained Stakeholders in Puerto Rico and China on new product specifications, test methods, and SOP’s
  • Created Corporate Specifications for new product line
  • Directed all protocols, trials, equipment, and process validations for the new product line
  • Ensure Plant SOP compliance with FDA guidelines and Corporate Specifications
  • Interact with internal and external auditors, customers, and suppliers
  • Utilize statistically valid sampling plans as acceptance criterion for all validations
  • Perform risk analysis as part of every equipment and process validation
  • Develop in-process sampling plans and test procedures for new products
  • Train employees regarding Quality standards for new products Investigate customer complaints related to new products
  • Lead process management team for innovative products Perform process capability studies
  • Audit departmental GMP practices, compliances to plant SOP’s and Corporate Specifications
  • Investigate any departmental exception or material non-conformance to specification, establish corrective and preventative actions
  • Managed Departmental change control process
  • Participated in Clinical Studies regarding new products
  • Completed Six Sigma Green Belt training in 2006
  • Finished Six Sigma Black Belt training in 2007
  • Concluded Lean Manufacturing training in 2008.

Education

Bachelor of Science Degree Chemical Engineering -

North Carolina State University
Raleigh, NC

Skills

  • Standard Operating Procedures
  • Employee Engagement
  • Global Quality Standards
  • GFSI
  • Project Management Techniques
  • Safety Standards
  • Quality Strategy
  • Coaching and Mentoring
  • Stakeholder Management
  • Product Quality
  • FDA Regulations
  • Process Improvements
  • Problem Solving
  • Program Management
  • SPC
  • Operational Excellence
  • Budget
  • Equipment
  • Capital Projects
  • Leadership
  • Cross-Functional Teams
  • Customer Audits
  • Driving Quality Strategic Direction
  • Requirements Management
  • Change Control
  • Change Management
  • Quality Assurance Management
  • Lean Six Sigma
  • Statistical Analysis & Reporting
  • Complaint & Issue Resolution
  • Automated Data Collection Tools
  • InfinityQS implementation and training
  • Quality Policies, Procedures, & Controls
  • Inspection, Testing, & Audits
  • Process Improvement
  • Microsoft Office Word
  • Excel
  • PowerPoint
  • Outlook
  • Minitab
  • InfinityQS
  • Smartsheet

Personal Information

Title: Director of Quality

Timeline

Director of Project Management and Sustainability

Genpak, LLC
07.2023 - Current

Project Manager

Genpak, LLC
10.2021 - 07.2023

Corporate Quality Manager

Genpak, LLC
12.2008 - 10.2021

New Products Principal Quality Engineer

Baxter Healthcare
02.2001 - 11.2008

Bachelor of Science Degree Chemical Engineering -

North Carolina State University

Similar Profiles

CREATE PROFILE
Eric Showmaker