Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Shuler

Raleigh,NC

Summary

Detail-oriented professional with extensive experience in administrative support, data entry, and customer service across diverse industries, including healthcare, academia, finance, and military operations. Proven ability to manage high-volume data processing with accuracy (8,500 KPH+), coordinate complex schedules, and streamline operations to enhance organizational efficiency. Skilled in statistical record keeping, project coordination, and maintaining compliance with fraud prevention and security protocols. Known for a disciplined approach, gained through military service, and a commitment to delivering high-quality results in fast-paced environments.

Overview

21
21
years of professional experience
1
1
Certification

Work History

GSC Valet Parking Attendant

Parking Management Company
Raleigh, NC
01.2024 - Current
  • Provide customer service in greeting guests and assisting them with their belongings to provide a courteous and efficient service experience.
  • Perform time management skills in prioritizing and multi-tasking to maintain a steady flow of service during peak periods.
  • Provide effective communication skills to interact with colleagues, staff members and respond to guest inquiries.
  • Provide problem-solving skills through adaptability in handling unexpected situations and finding appropriate solutions.
  • Maintain clear and effective communication with guests, concierge services and the front desk.

Data Entry Specialist/Program Assistant

Wake County Government
Raleigh, NC
02.2021 - 11.2023
  • Company Overview: Health & Human Services COVID-19/Occupational Health:
  • Provide management and inventory of onsite PPE and Covid-19 supplies.
  • Input client information into spreadsheets and databases, reviewed source documents/data; interpreting data to be entered into CCTO/ARIAS.
  • Responded to daily inquiries and requests and resolved questions and inconsistencies of missing data within mandated timeframe to meet deadlines.
  • Completed accurate and efficient data entry, database updates, and electronic and physical record keeping supporting business operations.

Administrative Assistant

North Carolina Central University School of Business
Durham, NC
03.2017 - 12.2020
  • Performed administrative duties for the Associate Dean of the School of Business MBA Program.
  • Screened and reviewed applicants and applications, GMAT/GRE scores, and GPAs to categorize them according to competitiveness.
  • Coordinated acceptance letters and packets to verify that students were in compliance with their transcripts.
  • Entered grades, academic achievements, probations, and suspensions of students.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Student Services & Records Coordinator

University of North Carolina Chapel Hill School of Medicine
Chapel Hill, NC
07.2004 - 03.2017
  • Provided administrative support to the Associate Dean and MD/PhD Coordinator for the School of Medicine.
  • Assisted with screening applications, MCAT scores and GPAs to categorize them according to competitiveness.
  • Entered admissions data using 10-key data entry in SIS-C, APII, and PeopleSoft database.
  • Sent acceptance letters to perspective students and verified that students were within compliance of official transcripts.

Education

Some College (No Degree) - Sociology

University of South Carolina
Columbia, SC

Some College (No Degree) - Finance

Johnson C. Smith University
Charlotte, NC

Skills

  • Leadership
  • Time Management
  • Excellent Communication/Organizational Skills
  • Attention to Detail
  • Customer Service/Service-Oriented
  • Multitasking/Prioritization
  • Problem-Solving
  • Adaptability
  • Teamwork/Self-Management
  • Technical Skills
  • Safety Awareness

Certification

R.A.M.P. Development Program | Raleigh, NC

May 29, 2024

Timeline

GSC Valet Parking Attendant

Parking Management Company
01.2024 - Current

Data Entry Specialist/Program Assistant

Wake County Government
02.2021 - 11.2023

Administrative Assistant

North Carolina Central University School of Business
03.2017 - 12.2020

Student Services & Records Coordinator

University of North Carolina Chapel Hill School of Medicine
07.2004 - 03.2017

Some College (No Degree) - Sociology

University of South Carolina

Some College (No Degree) - Finance

Johnson C. Smith University

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Eric Shuler