Eric Shull
Talent,OR
Summary
With a proven track record at 1800 Flowers, I excel in waste management and fostering teamwork, significantly enhancing operational efficiency and compliance. Leveraging skills in hazardous materials handling and conflict resolution, I've led teams to surpass goals, streamline processes, and achieve high standards in environmental safety and customer satisfaction.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work History
Environmental Services Supervisor
1800 Flowers
01.2024 - Current
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Established strong relationships with clients by promptly addressing their concerns related to service levels or operational issues.
- Conducted thorough inspections to ensure compliance with local, state, and federal regulations pertaining to environmental health and safety.
- Fostered a positive work environment by addressing employee concerns and providing opportunities for professional development.
- Ensured prompt resolution of any internal conflicts within the team leading to better overall morale among staff members.
- Enhanced employee safety through regular training sessions on hazardous material handling and disposal procedures.
- Assisted in recruitment efforts including interviewing potential candidates as well as participating in job fairs showcasing company culture.
- Conducted regular performance reviews with staff members, providing constructive feedback to help them grow professionally and achieve their goals.
- Streamlined workflow processes for increased efficiency in managing daily cleaning operations across multiple facilities.
- Increased staff productivity through effective scheduling, performance evaluations, and continuous feedback.
- Guaranteed timely completion of tasks with strict adherence to established quality standards.
- Collaborated with other department supervisors to ensure seamless coordination of services across the organization.
- Reduced costs by negotiating contracts with vendors for supplies, equipment, and services.
- Participated in industry conferences to stay current on emerging trends in environmental services and new technologies available for implementation.
- Managed budgets effectively while ensuring adequate allocation of resources towards essential tasks.
- Organized team meetings to discuss goals, progress updates, challenges faced during projects or tasks assigned.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Led training in sanitation and cleaning practices.
- Supervised and directed daily work of team of 12 sanitation personnel.
- Stored chemicals in compliance with SQF regulations.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Trained and mentored new staff on cleaning and safety protocols.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Scheduled and prioritized tasks to staff, overseeing work completion.
President/Owner
Platinum Diamond Transportation, Inc
02.2019 - 11.2023
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Supported project management team for optimal performance.
- Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
Broker Manager
Crestline Transportation
03.2013 - 08.2018
- Enhanced client satisfaction by providing exceptional customer service and addressing their needs promptly.
- Conducted thorough market research to identify trends and opportunities for clients, leading to higher returns on investments.
- Maintained compliance with all regulatory requirements, minimizing risk exposure for both clients and the company.
- Adapted quickly to changes in market conditions and regulations, allowing the firm to remain competitive in an ever-evolving industry.
- Developed new business relationships by networking with potential clients and offering tailored brokerage solutions.
- Resolved any disputes or issues between brokers and clients professionally, maintaining the reputation of the firm at all times.
- Assisted with the preparation of financial statements and reports for management review, ensuring accuracy and timely submission.
- Mentored junior brokers, providing guidance on best practices that contributed to their professional growth and success.
- Identified areas of improvement within the organization through regular audits and recommended changes to enhance productivity and efficiency.
- Implemented efficient processes within the brokerage firm, streamlining operations and improving overall efficiency.
- Managed a team of brokers, ensuring consistent performance and adhering to company policies and procedures.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Store Manager
Rays Food Place
02.2003 - 02.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Education
RCC
Medford, OR 02.2020 - 01.2021
Skills
Waste Management
Sustainability Initiatives
Site Remediation
Pollution Prevention
Hazardous Materials Handling
Health and safety
Regulatory knowledge
Recycling Programs
Budgeting and finance
Waste disposal
Delegating Work Assignments
Operating lifts
Inspecting equipment
Troubleshooting abilities
Custodial services skills
Chemical Handling
Trash Collection
Hazardous waste management
Protocol understanding
Regulatory Compliance
Interpreting instructions
Safety Protocols
Stock Inventory Management
Standards Compliance
Microsoft Office
Vendor Relationship Management
Personnel Problem Management
Word Processing
Corrective Action Implementation
Facilities Maintenance
Equipment Purchasing
Facilities Inspection
Materials Requisition
Conflict Resolution
Supply Management
Pressure Washers
Quality Assurance
Employee Work Scheduling
Teamwork and Collaboration
Customer Service
Timeline
Environmental Services Supervisor
1800 Flowers
01.2024 - Current
RCC
02.2020 - 01.2021
President/Owner
Platinum Diamond Transportation, Inc
02.2019 - 11.2023
Broker Manager
Crestline Transportation
03.2013 - 08.2018
Store Manager
Rays Food Place
02.2003 - 02.2011
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