Eric Sibcy
Middletown,oh
Summary
Driven professional with a proven track record at Victory Wholesale Grocers, excelling in shipment coordination and building strong customer relationships. Skilled in contract negotiation and inventory management, I significantly enhanced operational efficiency and customer satisfaction. My expertise ensures seamless supply chain operations, contributing to increased sales and repeat business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Procurement\Logistics Coordinator
Victory Wholesale Grocers
03.1995 - 07.2024
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Tracked orders and notified customers of status or potential delays.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
Sales Associate
Victory Wholesale Grocers
03.1995 - 07.2024
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Education
Bachelor of Arts - Criminology
Miami University
Oxford, OH08.1995
Skills
- Contract Negotiation
- Shipment Coordination
- Shipping procedures
- Purchase Orders
- Supply Chain Operations
- Driver Scheduling
- Shipment Tracking
- Inventory Control
Timeline
Procurement\Logistics Coordinator
Victory Wholesale Grocers
03.1995 - 07.2024
Sales Associate
Victory Wholesale Grocers
03.1995 - 07.2024
Bachelor of Arts - Criminology
Miami University
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