Eric Skipper

As Parts coordinator, I am responsible for managing spare parts stock, controlling inventory, managing backorders, , and ensuring that our Technicians have their part inventories on their Vans/Trucks replenished in a timely manner. Responsible for placing orders to replenish stock when parts begin to run out. The job may also involve issuing parts to receiving plants, packaging parts for shipment, shipping parts to receiving plants, recording transactions, inventorying physical cycle counts, tagging and stocking parts received, and working with technicians, parts room personnel, and other company department managers/supervisors/clerks to identify obsolete and surplus items.

• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Monitored front areas so that questions could be promptly addressed.
• Oversaw daily operations, ensuring smooth workflows and timely completion of tasks within the department.
• Served as a liaison between the department and other internal teams, fostering strong working relationships.
• Researched best practices to improve operational efficiency within department workflows.

• Managed workflow processes to optimize production schedules and resource allocation.
• Coordinated cross-departmental communications to enhance project timelines and efficiency.
• Monitored inventory levels, ensuring timely replenishment and minimizing downtime in operations.
• Developed training materials for staff on best practices and safety protocols.
• Coordinated with shipping and receiving departments to ensure seamless flow of goods and materials.
• Maintained accurate records of shipments, tracking progress and resolving any issues promptly for timely deliveries.
• Balanced workload distribution among carriers by assigning tasks based on their availability and capabilities.
• Reduced delivery times for increased customer satisfaction through effective traffic management.
• Implemented safety protocols within the department to minimize accidents involving personnel or equipment during transportation processes.
• Created and enforced detailed organization processes to increase quality and service standards.
• Reviewed and negotiated contracts with carriers to optimize shipping costs.

• Directed daily branch operations to ensure optimal service delivery and customer satisfaction.
• Implemented strategic sales initiatives, resulting in increased market share and enhanced revenue streams.
• Analyzed performance metrics to identify areas for improvement and streamline operational processes.
• Mentored team members to enhance skills, promote professional development, and boost overall performance.
• Established strong relationships with clients, fostering loyalty and encouraging repeat business opportunities.
• Oversaw budgeting and financial management to align branch operations with corporate goals and profitability targets.
• Coordinated staff scheduling and resource allocation to maximize productivity and meet service demands efficiently.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Complied with regulatory guidelines and requirements.
• Consulted customers to boost product sales and services.
• Elevated staff morale and productivity by introducing system of rewards and recognition for outstanding performance.
• Complied with established internal controls and policies.
• Developed strategic plans for day-to-day financial operations.
• Conducted regular financial reviews and audits, identifying and resolving discrepancies promptly.
• Implemented rigorous risk management protocols, safeguarding against potential financial threats.
• Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
• Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.