Eric Smallwood
Greenville,North Carolina
Summary
Proven to excel in both individual and team settings, I bring a strong work ethic and exceptional problem-solving skills honed through diverse roles with the US Army and Pitt County Schools. My expertise in facilities maintenance and emergency response, coupled with a track record of enhancing operational efficiency and safety, positions me as a valuable asset to any employer seeking dedicated and results-driven talent.
Overview
15
15
years of professional experience
Work History
Us Military/ Costodian
US Army/pitt County Schools
11.2001 - 12.2015
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Checked in and stocked inventory throughout facility.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Reported damages and hazardous conditions to management for further action.
- Supported event setup and tear-down, contributing to successful school functions.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
- Reported vandalism or other damage to property to supervisor.
- Performed timely snow removal and ice management during winter months for safe campus access.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Minimized disruptions to school activities through careful scheduling of routine maintenance tasks.
- Managed pest control efforts within the facility by identifying problem areas and implementing appropriate solutions.
- Promoted sustainability initiatives within the school community through recycling programs implementation.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained floor cleaning and waxing equipment.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Operated buffers and burnishers to clean and polish floors.
- Supervised supplies in inventory and submitted reorder requests.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Assisted in reducing energy consumption by monitoring heating, ventilation, and lighting systems.
- Safeguarded confidential information by properly disposing of sensitive documents after relevant retention periods had passed.
- Improved indoor air quality by replacing filters on HVAC systems according to the recommended schedule.
Military Supply Specialists Field Wireman/medic
US Army
04.2001 - 12.2015
- Strengthened security measures by implementing encryption technologies for sensitive communication channels.
- Facilitated operational continuity by promptly addressing technical issues related to field wiring systems as they arose.
- Managed inventory of communication equipment, ensuring availability of necessary resources for successful operations.
- Collaborated closely with signal officers to develop detailed plans for field wire system installations and maintenance tasks.
- Optimized network performance through proactive troubleshooting and repair of faulty connections, reducing service disruptions.
- Improved overall team efficiency by training and mentoring junior Field Wiremen on best practices and procedures.
- Assisted in the development of new protocols for field wire installations, resulting in streamlined processes and increased productivity.
- Contributed to mission success by providing timely and accurate communication support in various field environments.
- Provided vital communications infrastructure during emergency situations, enabling effective coordination among response teams.
- Conducted quality assurance assessments on completed projects, guaranteeing the highest standard of workmanship and client satisfaction.
- Maintained high levels of safety by adhering to strict guidelines during the installation and removal of wire lines.
- Consistently met or exceeded project deadlines, demonstrating strong time management skills and dedication to mission success.
- Collaborated with other military personnel to establish secure communications lines for critical missions.
- Enhanced communication systems by installing and maintaining field wire networks for efficient operations.
- Supported large-scale military exercises by installing temporary wire networks for seamless command and control communications.
- Conducted regular inspections on wire line systems, identifying potential issues before they escalated into major problems.
- Implemented creative solutions to complex wiring challenges in various terrains, ensuring uninterrupted communication flow.
- Enhanced team morale through active involvement in unit activities and events, fostering a positive work environment.
- Ensured reliable connectivity by performing routine checks on wire line equipment, minimizing downtime.
- Identified and corrected defects to bring completed products in line with tolerances.
- Trained new employees in assembly skills to improve team production levels.
- Stayed up-to-date on electrical codes and safety procedures to maintain efficiency and safety.
- Labeled components and monitored use to keep accurate records.
- Inspected completed Type products for functionality and quality, alerting supervisors of repeat issues and seeking out root causes.
- Utilized soldering and welding equipment to join and secure components in place.
- Developed and tested prototypes in accordance with engineering specifications, utilizing electrical and mechanical tools.
- Enhanced team performance with smooth distribution of needed supplies and subassemblies to each member.
- Conducted research and development on new components and technologies, and created detailed reports outlining findings.
- Conferred with management and design staff to fully understand and comply with strict production specifications.
ARMY Medic
US Army
03.2001 - 12.2015
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
- Facilitated smooth transitions between departments during hospital transfers, minimizing potential disruptions in ongoing treatments or evaluations.
- Increased overall patient satisfaction by providing compassionate care and addressing individual concerns during consultations.
- Promoted preventive health measures through educational initiatives, including workshops and community outreach programs.
- Collaborated with other healthcare professionals to provide quality patient care.
- Participated in disaster relief efforts as part of a specialized medic team, providing essential assistance during emergencies.
- Continuously updated personal skills set through professional development courses and training seminars related to emerging trends in medicine.
- Maintained a safe and hygienic work environment by adhering to infection control guidelines and implementing appropriate preventive measures.
- Collaborated with interdisciplinary teams to develop effective treatment strategies for complex cases, optimizing patient outcomes.
- Reduced response times to critical incidents by efficiently prioritizing emergency calls and dispatching appropriate medical personnel.
- Supported patients'' recovery process with timely follow-ups, ensuring proper adherence to prescribed treatment plans.
- Implemented quality control measures to ensure adherence to established medical standards and guidelines within the workplace environment.
- Streamlined hospital operations by effectively coordinating with other healthcare professionals to manage patient care.
- Evaluated effectiveness of current treatment protocols by analyzing data from clinical trials or case studies, leading to improvements where necessary.
- Contributed to research projects aimed at advancing medical knowledge, aiding in the development of new treatments or therapies.
- Expedited the diagnostic process by skillfully interpreting test results and accurately identifying underlying medical conditions.
- Strengthened communication between healthcare providers, fostering a collaborative environment that improved overall patient experience.
- Enhanced emergency response capabilities by maintaining up-to-date knowledge of medical procedures and protocols for various situations.
- Mentored junior staff members, sharing expertise in best practices for patient care and emergency response techniques.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Took patient health histories and asked questions to determine cause of illness or injury.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
- Placed patients on backboards or stretchers to safely load into ambulance.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
- Inspected equipment and resolved deficiencies prior to in-service operations.
- Communicated patient information and updates to hospital staff for smooth transition.
- Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
- Liaised with police, fire department and other emergency responders to manage emergency scenes.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
Education
Ged - Vocational Education
Thomas Jefferson High School
Brooklyn, NY06.1977
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
- Attention to Detail
- Problem-Solving
- Time Management
- Team Collaboration
- Cleaning Expertise
- Floor Cleaning and Buffing
- Customer service-focused
- Custodial machine operation
- Work Prioritization
- Sanitation Techniques
- Skilled housekeeper
- Damage Reporting
- Facility Opening and Closing
- Waste disposal
- Work Orders
- Floor polishing
- Heavy Lifting
- Preventive Maintenance
- Room Setup and Breakdown
- Groundskeeping
- Maintenance
- Maintenance knowledge
- Employee Training
- Client Communication
- Inventory Management
- Chemical Handling
- Facilities Maintenance
- Building Maintenance
- Snow Removal
- Hazardous Chemicals Handling
- Policy and Procedure Enforcement
- Basic Repairs
- Building inspection
- Safe Chemical Disposal
- Facility Maintenance
- Minor Repairs
- Crew Supervision
- Emergency Response
- Equipment Inspection
- Supply Management
- Mechanical Troubleshooting
- Pest Control
- MSDS knowledge
- Work Order Interpretation
- Lock and Key Management
- Facility Access Control
- Equipment Repair
- Timely Paperwork Completion
- Job Status Updates
- Event Support
- Corrective Maintenance
- Plumbing Repairs
- Lawn Mowing
- Strong Work Ethic
- Sweeping and Mopping
- Trash Collection and Removal
- Productivity and Time Management
- Adaptable and Flexible
- Restroom Servicing
Accomplishments
- Supervised team of Number staff members.
- Achieved Result by completing Task with accuracy and efficiency.
- Collaborated with team of Number in the development of Project name.
- Achieved Result by introducing Software for Type tasks.
- Documented and resolved Issue which led to Results.
Fishing/swiming/basketball
I like fishing ,swimming basketball
Timeline
Us Military/ Costodian
US Army/pitt County Schools
11.2001 - 12.2015
Military Supply Specialists Field Wireman/medic
US Army
04.2001 - 12.2015
ARMY Medic
US Army
03.2001 - 12.2015
Ged - Vocational Education
Thomas Jefferson High School