Summary
Overview
Work History
Education
Skills
Professional Highlights
Accomplishments
Certification
Timeline
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Eric Smith

Titusville,FL

Summary

Enthusiastic sales leader with proven interpersonal communication skills and solid history of success with customers. Boosts sales and generates new revenue streams with prospecting and negotiation skills. Successful background consistently surpassing targets.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Professional

Jackson Kia
07.2023 - 05.2024
    • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
    • Increased Company Gross Profit Margin with AVG of 60k monthly personal production.
    • Enhanced product presentation and promotional material displays, working alongside retail representatives.
    • Shaped value-added solutions and approaches for key audiences by leveraging industry trends in customer marketplaces and industries.
    • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.

Director of Sales and Managing Partner

Omnia Energy Solutions LLC.
06.2021 - 08.2023
  • Exceeded revenue goals by 30 percent after field training Direct Reports and utilizing innovative sales approaches.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Forecasted sales and established processes to achieve sales objectives and recruiting goals.

Licensed Insurance Sales Broker Agent

Liberty Mutual Insurance
07.2021 - 05.2022
  • Developed and implemented sales strategies to increase revenue.
  • Mentor for junior team members by sharing best practices on effective selling techniques and fostering a supportive work environment.
  • Devised creative solutions for overcoming objections from prospective customers during negotiation stages, resulting in 165 percent to goal Avg.
  • Participated in industry conferences and networking events to establish professional connections and stay informed about current market trends.

Sr. Sales Advisor Supervisor

Liberty Mutual Insurance
11.2019 - 06.2020
  • High Level Sales Project Manager, responsible for recruiting, onboarding, and managing a hybrid remote internal/external team for external partners.
  • Foster partnerships with carriers to mitigate escalations and system issues while delivering best in class service.
  • Created customized solutions for clients based on their unique needs, fostering long-term partnerships.
  • Assisted management in forecasting future sales performance based on historical data analysis.
  • Implemented customer feedback loops, driving continuous improvement of products and services.

Sales Advisor Supervisor

Liberty Mutual Insurance
11.2017 - 11.2019
  • Manage sales performance of Advisors through Sales Development Plans, employee reviews, and progressive discipline, as appropriate
  • Coached and championed adoption for Continuous Improvement and Net Target Revenue on various sales teams.
  • Developed new practices for increasing premium and retention for District Response Center.
  • Increased lower performing agents' sales by 20 percent within first 60 days.

Insurance Sales Advisor

Liberty Mutual Insurance
11.2011 - 11.2017
  • Handled Aggregator calls in advanced call queue.
  • Utilized CRM software effectively to manage client information, track leads, and monitor sales progress.
  • Closed business through consultative sales approach and persuasive verbiage.
  • Advised clients on policy renewals or changes in coverage based on life events such as marriage, birth of a child, or home purchase.

Education

BFA Graphic Design -

Notre Dame College
Manchester, NH

Skills

  • High Value Proposition Selling
  • Customer Relationship Building
  • Coaching and Mentoring
  • Sales Presentations
  • Goal Setting
  • Overcoming Objections
  • Strategic Thinking
  • Cross Channel Communication
  • Process Improvement

Professional Highlights

  • Multiple Top finishes
  • Circle of Excellence Sales award recipient
  • Chairman for Compliance Unison Experience Council

Accomplishments

  • Supervised team of 18-30 staff members.
  • Successfully launched multi-state appointments with third party carriers for Work From Home Pilot.
  • Multiple promotions for my agents.


Certification

  • 20-44 License
  • 215 License

Timeline

Sales Professional

Jackson Kia
07.2023 - 05.2024

Licensed Insurance Sales Broker Agent

Liberty Mutual Insurance
07.2021 - 05.2022

Director of Sales and Managing Partner

Omnia Energy Solutions LLC.
06.2021 - 08.2023

Sr. Sales Advisor Supervisor

Liberty Mutual Insurance
11.2019 - 06.2020

Sales Advisor Supervisor

Liberty Mutual Insurance
11.2017 - 11.2019

Insurance Sales Advisor

Liberty Mutual Insurance
11.2011 - 11.2017

BFA Graphic Design -

Notre Dame College

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