Eric Smith
Lafayette,LA
Summary
Dynamic professional with extensive experience in customer service and maintenance, notably at Clarion Pointe Hotel. Proven expertise in transaction processing and effective communication, ensuring customer satisfaction and operational efficiency. Recognized for problem-solving abilities and attention to detail, consistently enhancing the guest experience and maintaining facility standards.
Overview
5
5
years of professional experience
Work History
Cashier
Guidry Hardware & Supply
Lafayette, LA
05.2023 - 08.2024
- Cross-checked price tags against scanned items to ensure accuracy of total purchase amount.
- Processing Transactions: Ringing up sales, accepting payments, and issuing receipts
- Assisting customers with inquiries, providing information about products, and ensuring a positive shopping experience.
- Keeping the checkout area clean and organized, and ensuring that all equipment is functioning properly.
- Honoring coupons and promotions, and providing accurate change.
- Efficiently bagging groceries and ensuring that items are handled with care.
- Greeted customers warmly upon entering the store and provided assistance when needed.
- Informed customers of current sales promotions and discounts available.
Maintenance Technician
Clarion Pointe Hotel - Lafayette, LA
Lafayette, LA
05.2022 - 09.2023
- Adjusted machine settings according to manufacturing specifications.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Followed established safety procedures when operating heavy machinery.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Maintaining the building HVAC equipment in order to keep climate control in the facility functioning properly
- Applying preventative measures to the building to reduce the risk of future problems, such as using a sealant on a flat roof.
- Fixing potential safety hazards to avoid injuries
- Painting the building when old paint has become faded or chipped
Maintenance Technician
Candlewood Hotel
Lafayette, LA
01.2020 - 12.2022
- Adjusted machine settings according to manufacturing specifications.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Followed established safety procedures when operating heavy machinery.
- Perform routine and preventative maintenance to keep the hotel in optimal condition.
Education
High School Diploma -
Willowridge High School
Houston, TX06-2011
Skills
- Transaction processing
- Cash handling
- Point of sale
- Customer service
- Product knowledge
- Promotional awareness
- Effective communication
- Attention to detail
- Team collaboration
- Problem solving
- Customer service excellence
- Guest inquiries
- Customer assistance
Timeline
Cashier
Guidry Hardware & Supply
05.2023 - 08.2024
Maintenance Technician
Clarion Pointe Hotel - Lafayette, LA
05.2022 - 09.2023
Maintenance Technician
Candlewood Hotel
01.2020 - 12.2022
High School Diploma -
Willowridge High School
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