Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Eric Smith

Griswold

Summary

Results-driven cybersecurity professional with over a decade of experience spanning technical support, leadership, and client-facing roles—currently serving as a Shipboard Cybersecurity Engineer at General Dynamics Electric Boat. Proven expertise in designing, securing, and managing complex IT and OT environments, with hands-on involvement in firewall administration, vulnerability management, system hardening, and NIST-aligned compliance efforts. Adept at bridging the gap between technical operations and strategic cybersecurity initiatives, leveraging a strong foundation in network administration, system architecture, and security frameworks. Certified in Security+, Network+, A+, Project+, ITIL, and AWS CCP. Known for blending deep technical knowledge with sharp communication and mentorship skills to drive secure, resilient systems. Recent completion of a Bachelor's in Information Technology reflects an ongoing commitment to professional excellence and continuous learning.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Shipboard Cybersecurity Engineer

General Dynamics Electric Boat
07.2024 - Current
  • 1. Manage and harden network security infrastructure, including firewalls, IDS/IPS, antivirus platforms, and access control systems, ensuring end-to-end protection across shipboard and enterprise environments.
  • 2. Administer Active Directory, group policies, and privileged access across classified and unclassified domains, ensuring strict role-based access and audit readiness.
  • 3. Provide Tier I/II/III technical support, including workstation deployment, imaging, endpoint security configuration, and complex incident response efforts.
  • 4. Design, implement, and validate cybersecurity controls for IT and control systems, adhering to NIST SP 800-53, RMF, and DoD cybersecurity compliance frameworks.
  • 5. Conduct vulnerability assessments on embedded systems and shipboard networks; deliver actionable mitigation plans aligned with risk posture and operational constraints.
  • 6. Lead security-focused projects involving cross-functional teams—networking, systems engineering, and program management—applying Agile and traditional PM practices to deliver upgrades, hardening efforts, and new capability rollouts.
  • 7. Develop and maintain detailed documentation, including engineering change proposals, system baselines, and POA&Ms to support cybersecurity audits and certification efforts.
  • 8. Collaborate with NAVSEA, subcontractors, and internal stakeholders to align cybersecurity posture with evolving mission requirements and fleet readiness objectives.

Customer Account Specialist

Groton Utilities
12.2014 - 07.2024
  • 1. Engaged with approximately 50 clients daily, addressing inquiries related to utility services, billing, account management, and outage information with professionalism and efficiency.
  • 2. Developed official standard operating procedures for daily customer service operations, streamlining workflows and boosting departmental efficiency.
  • 3. Coached and mentored representatives across multiple functions, ensuring consistent service quality and skill development throughout the team.
  • 4. Managed critical financial processes, including lien management, collections, shut-offs due to nonpayment, account write-offs, and refund issuance.
  • 5. Executed front desk responsibilities, including payment processing, ACH transactions, and handling returned payments in a high-traffic environment.
  • 6. Enhanced overall customer satisfaction through responsive support and timely resolution of service concerns.

Education

Bachelor of Science - Information Technology

Western Governors University
Millcreek, Utah
03-2024

Skills

  • NIST standards
  • Computer networking
  • Network administration
  • Database administration
  • System administration
  • Information Security
  • Network security
  • Cybersecurity
  • Risk assessment and management
  • Firewall management
  • Agile
  • Active Directory

Accomplishments

    Led parallel IT initiatives as Project Lead, including end-to-end development of a Risk Management Framework (RMF) package to support system Authority to Operate (ATO) under DoD guidelines, and project-managed a multi-departmental enterprise software upgrade—coordinating cross-functional teams, aligning with various software requirements documents, and ensuring compliance, integration, and timely execution.

Certification

  • CompTIA Project+
  • CompTIA A+
  • ITIL Certification
  • LPI Linux Essentials
  • CompTIA Security+
  • CompTIA Network+
  • AWS Cloud Practitioner
  • Secret Clearance February 2025 to February 2030

Timeline

Shipboard Cybersecurity Engineer

General Dynamics Electric Boat
07.2024 - Current

Customer Account Specialist

Groton Utilities
12.2014 - 07.2024

Bachelor of Science - Information Technology

Western Governors University

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