Eric Smith
Camden,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HVAC Service Technician
B & M Contractors
Elizabeth City, NC
05.2021 - Current
- Calibrated thermostats for optimal performance of heating and cooling system units.
- Maintained records of customer service calls including type of work performed, time spent on job site, materials used.
- Explained proper use and care instructions to customers after completing a repair or installation job.
- Tested components of heating and cooling systems using specialized tools and equipment.
- Replaced worn out parts of HVAC-R systems with new components according to manufacturer instructions.
- Provided recommendations on energy efficient products that could help save money on utility bills.
- Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Provided technical support to customers regarding operation and maintenance of their heating and cooling systems.
- Responded quickly to emergency calls from customers whose HVAC-R equipment had broken down unexpectedly.
- Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
- Installed new HVAC-R systems in residential and commercial settings according to manufacturer specifications.
- Ensured that all safety standards were followed when performing service on HVAC-R equipment.
- Completed detailed reports documenting all service activities related to each job assignment.
- Identified potential issues with existing HVAC-R systems before they became major problems.
- Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
- Conducted brazing, threading pipe and tasks to complete service calls.
- Serviced units to residential and commercial heating and air conditioning customers.
- Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
- Answered service calls to address ventilation, air conditioning and heating system issues.
- Wired both line and low voltage to heating and cooling equipment.
- Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
- Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
- Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
- Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
- Disassembled units, repaired broken components and restored to operating condition.
- Updated and maintained service records and documentation for all HVAC maintenance and repair activities.
- Utilized HVAC diagnostic software and tools to accurately identify and resolve system issues.
- Adept at reading blue prints of electrical equipment.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Provided technical support and guidance to clients on the operation and maintenance of their HVAC systems.
- Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
- Calibrated HVAC equipment and systems for optimal performance and energy efficiency.
- Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
- Maintained and serviced HVAC systems and refrigeration equipment.
- Trained junior technicians on HVAC repair and maintenance techniques, tools, and safety practices.
- Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Loaded materials, tools and equipment on truck at beginning of each shift.
- Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Put in new gas lines, wiring and other support components for HVAC systems.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Read technical manuals and schematics to understanding specific configurations.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Installed and maintained residential and commercial HVAC systems to ensure optimal operation and energy efficiency.
- Conducted regular system inspections and preventative maintenance tasks, reducing system downtime and repair costs.
HVAC Technician
Air-o-smith
Harbinger, NC
04.2014 - 04.2021
Education
Diploma - A/C Heating & Refrigeration Technology
College of The Albemarle
Edenton05-2012
High School Diploma -
Camden County High School
Camden, NC06-2009
Some College (No Degree) - Fisheries and Wildlife
North Carolina State University
Raleigh, NCSkills
- HVAC system installation
- Preventative maintenance
- Troubleshooting techniques
- Energy efficiency recommendations
- Customer service
- Technical support
- Component replacement
- Safety compliance
- Equipment maintenance
- Documentation skills
- Team training
- Customer relationship management
- Problem solving
- Time management
- Recordkeeping
- Technical reporting
- PPE compliance
- Self-Directed
- Troubleshooting
- Basic math
- Active listening
- Microsoft Word
- Data management
- PPE use
- Teamwork and collaboration
- Multitasking Abilities
- Written communication
- Conflict resolution
- [Equipment] operation
- Friendly, positive attitude
- Communication
- Analytical
Certification
- EPA Technician Certification Program: Universal Technician. Issued 04/25/2012
- National Career Readiness Certificate. Issued 01/17/2012
- HVAC Electrical-Mechanical Controls Program Certificate. Issued December 2014
References
References available upon request.
Timeline
HVAC Service Technician
B & M Contractors
05.2021 - Current
HVAC Technician
Air-o-smith
04.2014 - 04.2021
Diploma - A/C Heating & Refrigeration Technology
College of The Albemarle
High School Diploma -
Camden County High School
Some College (No Degree) - Fisheries and Wildlife
North Carolina State University
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