Eric Smith
System Engineer
Scott Depot,WV
Summary
Accomplished Systems Engineer with over 25 years of experience designing, implementing, and supporting enterprise-scale IT infrastructure. Demonstrated leadership in Active Directory migrations, cloud environments (Azure, Exchange Online), and ensuring security and compliance. Skilled in mentoring teams, managing complex projects, and driving automation to improve efficiency. Committed to delivering digital transformation and operational excellence in dynamic, fast-paced environments.
Overview
35
35
years of professional experience
Work History
Network / System Engineer 4
GovCIO / Huntington Ingalls Industries
04.2023 - Current
- Served as Junior Program Manager for the National Active Directory (NAD) migration team at the Administrative Office of the U.S. Courts.
- Led critical application migrations from 102 unique court domains to NAD to enhance scalability and flexibility.
- Streamlined Group Policy Management using GPMC and Quest GPOAdmin to export and merge GPO settings for group policy consolidation.
- Coordinated data migration activities across multiple concurrent subprojects, ensuring alignment with the master project timeline.
- Provisioned and reclassified 68,000+ endpoints from legacy domains into the standardized National Active Directory domain hierarchy.
- Mentored junior engineers and developed playbooks for troubleshooting and migration best practices.
- Proactively identified and addressed migration risks, improving system stability and efficiency.
System Engineer
Charleston Area Medical Center
12.2021 - 03.2023
- Lead infrastructure-related projects, ensuring timelines, resources, and stakeholder communication.
- Migrated over 12,200 mailboxes to Exchange Online and created automation scripts to import 4TB in PST files.
- Configured and enforced Microsoft Purview compliance solutions, including eDiscovery, Data Loss Prevention (DLP), and Information Governance policies across a Microsoft 365 environment serving over 12,000 users. Ensured alignment with organizational data retention, regulatory, and legal hold requirements.
- Enhanced email security posture by transitioning from Proofpoint to integrated Microsoft security tools, reducing complexity and cost.
- Managed Azure tenant as Global Administrator, configuring and enforcing conditional access controls with Duo Security and Microsoft Multi-Factor Authentication.
- Supported the unification of two data centers and led the migration of nearly half of compute capacity to the cloud.
- Configured and monitored Azure AD Enterprise Applications to enforce secure access within a unified IAM infrastructure.
- Deployed and configured Azure AD Connect (Microsoft Entra Connect) to synchronize on-premises Active Directory with Azure AD.
- Authored and maintained detailed incident records and resolution workflows within ITSM platforms to facilitate a root cause analysis repository.
System Administrator Team Lead
Charleston Area Medical Center
08.2004 - 12.2021
- Led Active Directory consolidation project: merged 4 forests and 6 domains using Quest tools and PowerShell.
- Managed the IAM lifecycle for over 12,000 Active Directory users, ensuring secure access and compliance with organizational policies and SLA’s.
- Engineered and administered GPO architecture, cross-domain AD Trusts, integrated DNS/DHCP services, and enterprise-scale DFS namespaces to support secure and scalable directory services.
- Implemented automated reporting workflows to track directory replication health and mailbox status across the environment.
- Facilitated cross-functional coordination with Legal and InfoSec for defensible eDiscovery and litigation support in alignment with compliance standards.
- Ensured Microsoft license compliance through diligent oversight of Enterprise Agreement entitlements and MAP inventory assessments.
- Directed cross-functional sysadmin team through successful execution of key infrastructure projects, including domain consolidations, patching automation, and cloud transitions.
- Assigned workloads based on skill level and project needs, balancing tickets, proactive tasks, and escalations across a team.
- Contributed to long-term planning with senior management, including server upgrades, cloud adoption, and budget forecasting.
System Administrator
Charleston Area Medical Center
03.1998 - 08.2004
- Configured and maintained LANDesk Infrastructure Management to ensure consistent patch management and application delivery across 8,400 endpoints.
- Administered and maintained Windows and Linux servers, ensuring 99.9% uptime across enterprise environments.
- Redesigned AD OU structure for alignment with organizational hierarchy.
- Deployed targeted GPOs and streamlined group access policies.
- Provided Tier 2/3 support for escalated technical issues, achieving a 96% resolution rate within SLA.
Cultural Program Associate (Part-Time / Contractor)
West Virginia Public Broadcasting
10.2008 - Current
- Setup and directed daily live TV broadcasts for West Virginia Lottery.
- Managed studio lighting, camera operations, and audio mixing.
- Coordinated with staff and auditors to ensure regulatory compliance.
Aerospace Physiology Journeyman
United States Air Force
11.1990 - 12.1997
- Delivered critical physiological training and instruction for aircrew.
- Completed over 453 hours of high/low pressure chamber qualification.
- Jump-qualified with 56 static line jumps.
Education
No Degree -
Community College of The Air Force
Montgomery, AL 05.2001 -
Skills
Technical troubleshooting
IT systems management
Project management
Cloud services
Virtualization technologies
ITIL framework
Active Directory administration
DHCP / DNS management
Group policy administration
Exchange administration
PowerShell scripting
Active directory migration
Timeline
Network / System Engineer 4
GovCIO / Huntington Ingalls Industries
04.2023 - Current
System Engineer
Charleston Area Medical Center
12.2021 - 03.2023
Cultural Program Associate (Part-Time / Contractor)
West Virginia Public Broadcasting
10.2008 - Current
System Administrator Team Lead
Charleston Area Medical Center
08.2004 - 12.2021
No Degree -
Community College of The Air Force
05.2001 -
System Administrator
Charleston Area Medical Center
03.1998 - 08.2004
Aerospace Physiology Journeyman
United States Air Force
11.1990 - 12.1997
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