Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Eric Spurlock

High Point,NC
Eric Spurlock

Summary

A dynamic Operations Manager with a proven track record at Best Logistics Group, I excel in enhancing operational efficiency and customer satisfaction. Leveraging strong problem-solving and team leadership skills, I've successfully negotiated profitable projects, achieving a high success rate. My approach has significantly improved performance outcomes and product reliability, underscoring my commitment to excellence and strategic growth.

Overview

25
years of professional experience

Work History

Best Logistics Group

Operations Manager
06.2003 - Current

Job overview

  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Bunzl/Papercraft

Receiving Associate
11.1999 - 04.2021

Job overview

  • Unloaded pallets and deliveries and organized products in warehouse.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
  • Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Recorded regular progress and issues with products.
  • Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
  • Minimized errors in shipment documentation with thorough verification of packing slips, invoices, and purchase orders.
  • Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
  • Bolstered overall warehouse performance by routinely cross-training in other departments to develop a comprehensive understanding of company operations and support colleagues as needed.
  • Increased accuracy in inventory management with meticulous record-keeping of received products, quantities, and associated documentation.
  • Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.

Camco Manufacturing

Material Handler
04.2001 - 06.2003

Job overview

  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Transported inventory items to appropriate locations.
  • Performed cycle counts and inventory control to accurately track product levels.

Education

Roane-Jackson Tech.Center
LeRoy, WV

Marketing Certification from Maketing/Business Management
05.1992

University Overview

  • Awarded DECA LEADERSHIP

Ripley High School
Ripley, WV

High School Diploma
05.1992

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operations Monitoring
  • Operational Efficiency
  • Decision-Making
  • Employee relations and conflict resolution
  • Staff Training
  • Staff Management
  • Inventory Management
  • Management
  • Operations Oversight
  • Policies and procedures implementation
  • Performance monitoring
  • Client Relationships
  • Inventory Control
  • Workflow Optimization
  • Project Leadership
  • Project management abilities
  • Schedule Management
  • Performance Management
  • Workforce Management
  • Client Relations
  • Organizational Management
  • Quality Assurance Controls
  • Logistics Management
  • Delegation
  • Invoice Processing
  • Customer Retention
  • Cost Reduction
  • Work flow planning
  • Logistics Oversight
  • Business Development
  • Warehouse Operations
  • Customer relations specialist
  • Negotiation
  • Maintenance Planning
  • Vendor Sourcing
  • Supply chain distribution
  • Expense Reports
  • Strategic Partnerships
  • Budgeting and forecasting

Accomplishments

  • Promoted to Warehouse Manager after 6 months with the company.
  • Earned the “Service” Award for 20 years with Best Logistics Group.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Operations Manager

Best Logistics Group
06.2003 - Current

Material Handler

Camco Manufacturing
04.2001 - 06.2003

Receiving Associate

Bunzl/Papercraft
11.1999 - 04.2021

Roane-Jackson Tech.Center

Marketing Certification from Maketing/Business Management

Ripley High School

High School Diploma

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Eric Spurlock