Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
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ERIC S SPEARMAN

Plainville,CT

Summary

With my recent relocation back to the state of Connecticut from Kentucky, I have been able to expand my rich background in many different skill sets. However, no other line of work has ever been more rewarding than my time as a social worker. I am a forward-thinking social worker, skilled in administrative and personal leadership. I have an extensive and knowledgeable background that has been fruitful, with skills dedicated and compassionate in Social Work. With 17+ years of experience working with children, families, and the elderly community. I am strongly committed to servicing disadvantaged youth and adults. I am passionate about helping others in the best way with the resources provided. And known for providing individualized and thorough care and dedicated to long-term patient success. Working with banking systems for clientele to help stop and prevent financial fraud.

Overview

22
22
years of professional experience

Work History

Universal Care Manager

Agency On Aging of South Central CT
10.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Assessed clients and developed plans to meet needs.
  • Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
  • Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
  • Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
  • Arranged transportation and documented details of discharge transition plans.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Maintained detailed records in compliance with agency standards and regulations.
  • Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
  • Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
  • Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
  • Responded to emergency situations and provided support to promote client safety and wellbeing.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Maintained up-to-date knowledge of community resources by networking with local organizations and attending professional development opportunities.
  • Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
  • Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
  • Conducted comprehensive assessments to identify patient needs, facilitating targeted support.
  • Conducted risk assessments for patients, proactively addressing potential health issues.

Care Coordinator

Newport Academy
05.2024 - 10.2024
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
  • Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
  • Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
  • Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
  • Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Improved communication among healthcare providers, streamlining the coordination of services for patients.
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Streamlined information sharing between healthcare providers by implementing secure electronic communication systems.
  • Advocated for patients during care team discussions, ensuring their preferences and needs were prioritized.
  • Improved care team communication with implementation of centralized information system.

Warehouse Associate

Grainger
07.2022 - 04.2024
  • Picked and packed as many as [Number] orders per hour with consistent accuracy
  • Processed new stock by inputting information into system and adding labels
  • Achieved organizational targets by consistently placing items in correct locations and resolving discrepancies
  • Met promised delivery times using excellent sorting skills and strong attention to detail
  • Transported items using forklifts and pallet jacks
  • Moved large quantities of merchandise using pallet jacks, dollies, and hand trucks
  • Supported accurate inventory management by controlling use and conducting regular cycle counts
  • Moved products using conveyor belts and staged items to keep line moving
  • Inspected quality, quantity and availability of goods against records
  • Helped fellow warehouse workers to manage incoming and outgoing products.

Materials Handler/Forklift Operator

Clark Associates
06.2021 - 05.2022
  • Unloaded and stacked materials by raising and lowering lifting devices
  • Unloaded materials and goods at designated locations for best project availability
  • Transported goods between warehouse locations according to shipment and storage needs
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently
  • Maneuvered forklift safely in congested and confined areas using a motorized forklift during 12 hours shifts
  • Packed items into appropriate containers for shipment
  • Communicated with floor managers to determine merchandise placement
  • Updated handheld tracking systems to document movements and determine proper area for storage.

Social Worker

State of Connecticut Department of Social Services
01.2010 - 10.2020
  • Arranged and facilitated support groups, life skills education programs and supportive counseling for survivors by coordinating appropriate trained and license service providers
  • Investigate reports of known or suspected physical, mental and emotional abuse, neglect, abandonment and financial exploitation for elders in communities or long term facilities
  • Interviewed clients individually and in family groups to determine services to best address specific needs
  • Leveraged case management tools and referrals to link clients to community resources
  • Provides shelter options for homeless adults and families
  • Served as client advocate and promoted ideas that aligned with client best interest
  • Serve as an appointed conservator of person for the state of Connecticut probate court to manage, supervise elderly clients personal affairs, establish living arrangements that are safe and adequate
  • Gives consent for medical or other professional care, counseling and treatment
  • Maintained caseload of 60+ patients, working under strict deadlines
  • Advised patients about community resources, made referrals and devised realistic treatment plans
  • Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities
  • Interviewed patients and relatives to compile detailed social and psychiatric information
  • Attended meetings, training, conferences and seminars to advance professional knowledge.

Individual Support Specialist

Sunset Shores of Milford, Inc.
06.2020 - 09.2020
  • Coordinated and planned special projects at clients' homes
  • Coached patients on life skills and challenges at-home care, adjusting plans and schedules based on patient conditions, needs and overall health
  • Provide all travel arrangements and accommodations on behalf of clients
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
  • Built strong relationships with clients to deliver emotional support and companionship.

Social Worker

State of Connecticut Dept of Children and Families
10.2003 - 12.2009
  • Drafted petitions, court reports, case plans and other legal documents to achieve goals
  • Administered conflict resolution strategies to help families resolve disputes
  • Managed caseloads and advocated for client rights
  • Managed patient assessments, crisis intervention, care planning and child placements, Including foster homes and child care facilities
  • Directed protective placement, case management, parent education and family reunification activities
  • Maintained thorough case history records and wrote detailed reports
  • Worked with at-risk youth in residential facilities
  • Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities
  • Recruited and selected foster and adoptive homes for placement of children
  • Conducted public open house presentations to educate and recruit potential foster and adoptive parents.

Education

Bachelor of Arts - Human Services

Springfield College
Springfield, MA
08.2002

Associate of Arts - General Studies

Gateway Community College
New Haven, CT
05.1993

Skills

  • Quality Assessment and Assurance
  • Heavy Lifting
  • Client Advocacy
  • Client Needs Assessments
  • Analytical Thinking
  • Client Confidentiality
  • Family Case Management
  • Case Needs Assessments
  • File Management
  • Client Interviewing
  • Patient Flow Management
  • POS Systems
  • Developing Client Trust
  • Cash management experience
  • Referral Management
  • Data Analysis
  • Budget Administration
  • Policy Planning
  • Community Resources
  • Court Hearing
  • Community Referrals
  • Patient Care Coordination
  • Strong Ethics
  • Disability Support
  • Community Outreach
  • Risk Assessment
  • Records Management
  • Cultural Competency
  • Mandatory Reporting Procedure
  • Invoice Verification
  • Administrative supervision
  • Policy compliance
  • Care planning
  • Case assessments
  • Service coordination
  • Clinical documentation
  • Patient education
  • Program management
  • ADL support
  • Referral management
  • Discharge planning
  • Long-term care coordination
  • In-home care plans
  • Outcome assessment
  • Schedule management
  • Patient care assessment
  • Patient advocacy
  • Medicare compliance

LANGUAGE

English
Fluent

Timeline

Universal Care Manager

Agency On Aging of South Central CT
10.2024 - Current

Care Coordinator

Newport Academy
05.2024 - 10.2024

Warehouse Associate

Grainger
07.2022 - 04.2024

Materials Handler/Forklift Operator

Clark Associates
06.2021 - 05.2022

Individual Support Specialist

Sunset Shores of Milford, Inc.
06.2020 - 09.2020

Social Worker

State of Connecticut Department of Social Services
01.2010 - 10.2020

Social Worker

State of Connecticut Dept of Children and Families
10.2003 - 12.2009

Associate of Arts - General Studies

Gateway Community College

Bachelor of Arts - Human Services

Springfield College
ERIC S SPEARMAN