Eric Stevens
Kalamazoo,MI
Summary
Dynamic orthopedic technician with extensive experience at Bronson Methodist Hospital, skilled in patient positioning and brace application. Proven leader with exceptional communication abilities, enhancing patient comfort and safety. Adept at managing ER support and phlebotomy, consistently improving operational efficiency and patient satisfaction. Committed to delivering high-quality care in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Orthopedic Technician
Bronson Methodist Hospital
04.2023 - Current
- Set up orthopedic fracture tables for casting procedures and applied variety of plaster and fiberglass casting, splints, braces, soft goods and skin and skeletal traction.
- Prepared and passed instruments, sutures and supplies needed in operative procedure and maintained correct count.
- Measured and fit crutches and canes and instructed patients on proper crutch and cane walking.
- Assessed patient comfort related to cast and splints and assisted with comfort measures.
Emergency Room Technician
Borgess Medical Center
04.2021 - 03.2023
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Inserted peripheral IVs and administered non-medication IV fluids.
Menards
Menards
06.2019 - 04.2021
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proven ability to develop and implement creative solutions to complex problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Returned change owed to customers after counting it out appropriately.
- Partnered with IT support to troubleshoot and address platform issues.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
IT Department
Kalamazoo Valley College
Kalamazoo, MI
08.2017 - 09.2020
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
Line Manager
Decatur Wood Products
06.2016 - 03.2019
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
Education
Associate of Arts - Communications
Kalamazoo Valley Community College
Kalamazoo, MI06-2020
Skills
- Patient positioning
- Brace application
- Physical assessment
- Splint crafting
- ER support
- Transportation coordination
- Phlebotomy
- Computer skills
- Microsoft Word
- Data entry
- Leadership
- Communication
- Desktop support
- IT support
Timeline
Orthopedic Technician
Bronson Methodist Hospital
04.2023 - Current
Emergency Room Technician
Borgess Medical Center
04.2021 - 03.2023
Menards
Menards
06.2019 - 04.2021
IT Department
Kalamazoo Valley College
08.2017 - 09.2020
Line Manager
Decatur Wood Products
06.2016 - 03.2019
Associate of Arts - Communications
Kalamazoo Valley Community College
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