Eric Stirgus JR
Milwaukee
Summary
Dynamic security professional with proven leadership at SOB Protection Services, enhancing safety protocols and reducing theft incidents. Skilled in operations management and staff training, I excel in fostering teamwork and delivering exceptional customer service. Committed to maintaining high standards, I effectively manage schedules and optimize resources for operational efficiency.
Overview
8
8
years of professional experience
Work History
Captain, Security Guard
SOB Protection Services
02.2022 - Current
- Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
- Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
- Reduced incidents of theft and vandalism by maintaining a visible presence during patrols and monitoring CCTV systems.
- Enhanced security measures by implementing effective patrol strategies and surveillance techniques.
- Managed scheduling for security guard shifts, optimizing coverage while minimizing overtime costs.
- Conducted thorough investigations into security breaches or incidents, identifying root causes and implementing corrective actions.
- Recorded incident reports with detailed accounts of occurrences.
Production Worker
Usinger's
05.2021 - 01.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Assembled and packaged food items securely to meet company standards.
- Operated food production equipment safely and responsibly for quality output.
Manager
Portillos Restaurant
10.2020 - 04.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Assembly Line Worker
Briggs & Stratton
10.2018 - 08.2021
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Crew Leader
Chubbyscheesesteaks
12.2017 - 08.2020
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Education
No Degree - HVAC
Waukesha County Technical College
Pewaukee, WIHigh School Diploma -
James Madison Academic Campus
Milwaukee, WI06-2014
Skills
- Team leadership
- Customer service
- Time management
- Decision-making
- Staff training and development
- Operations management
- Multitasking and organization
- Food preparation
- Staff supervision
- Packaging and labeling
- Picking and packing
- Loading and unloading
Serv Safe Certification
Serv Safe Certified and Alcohol Safe Certified
Timeline
Captain, Security Guard
SOB Protection Services
02.2022 - Current
Production Worker
Usinger's
05.2021 - 01.2023
Manager
Portillos Restaurant
10.2020 - 04.2022
Assembly Line Worker
Briggs & Stratton
10.2018 - 08.2021
Crew Leader
Chubbyscheesesteaks
12.2017 - 08.2020
No Degree - HVAC
Waukesha County Technical College
High School Diploma -
James Madison Academic Campus
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