Eric Stockton

• Help with dog training, help people with dog things and questions
• Also worked with small animals & helped with checkout.

• Training and caring for dogs and boarding them, I did all dog handling and asset to my boss with IPO bite work & basic & advanced dog behavior.

Sales and stocking of all products.

• Mostly Sales of all merchandise, Customer service, stocking, Inventory, Member of the loss prevention team
• Forklift & all Equipment certified to drive

• Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits
• Correctly calculated inventory and ordered appropriate supplies
• Strategically developed effective marketing plans to increase sales and profits while managing costs
• Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
• Actively participated in ongoing customer service programs to build sales and rapport in the community
• Led and directed team members on effective methods, operations, and procedures
• Prepared for and executed new menu implementations
• Oversaw front-of-house personnel to maintain adequate staffing and minimize overtime
• Maintained a safe working and guest environment to reduce the risk of injury and accidents
• Developed, implemented, and managed business plans to promote profitable food and beverage sales
• Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations
• Promoted the business through participation in and sponsorship of community events
• Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
• Created fun team-building activities to engage staff in up-selling to meet revenue targets
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant
• Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies
• Also worked for 2 years at Hard Rock Hotel, in the front lobby answering phones & taking care of people.

• Carefully interviewed, selected, trained, and supervised staff
• Clearly and promptly communicated pertinent information to staff, such as large reservations or last-minute menu changes
• Interacted positively with customers while promoting hotel facilities and services
• Organized special events in the restaurant, including receptions, promotions, and corporate luncheons
• Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits
• Correctly calculated inventory and ordered appropriate supplies
• Maintained a safe working and guest environment to reduce the risk of injury and accidents
• Oversaw front-of-house personnel to maintain adequate staffing and minimize overtime
• Led and directed team members on effective methods, operations, and procedures
• Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
• Organized special events in the restaurant, including receptions, promotions, and corporate luncheons
• Worked over 2 years as the receptionist for the whole center.