Eric Superczynski

• Mobile vet, traveling in the radius of Tallahassee, to Jacksonville, Pensacola, Orlando, and Georgia.
• Supervised daily operations for animal health product distribution.
• Keep to the schedule while rectifying anything that may deviate from it.
• Coordinated team activities to ensure efficient workflow and safety compliance.
• Working with knowledge of current vaccinations, medications, and how they interact.
• Sell each pet parent the proper vaccination packages and medication.
• Monitored inventory levels and managed stock replenishment processes.

Lead the store, and be the primary team member responsible for:

• Processing the opening safety review, inclusive of the salon, check-out area, aquarium, new arrivals, small pets, quarantined items, sales floor, and receiving.
• Processed incoming inventory.
• Conducted regular audits to maintain accurate inventory records and systems.
• Developed strategies to reduce excess inventory and improve turnover rates.
• Managed inventory levels to ensure product availability for customers.
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• Prepared reports on inventory activities for senior leadership review.
• Monitored product expiration dates to ensure compliance with safety standards.
• Collaborated with team members to organize merchandise displays effectively.
• Processing BOPIS and SFS as needed.
• Explaining the benefits of our treats program with excitement, and personally helping the customer with the app when needed.

Associate leadership:

• Being a strong example of what the store expects through my own work ethic.
• Provided guidance and training to new staff members as needed.
• Recognizing and helping in areas where associates have room for growth.
• Training associates about merchandise and inventory procedures.
• Delegating tasks.
• Being available wherever needed.

Providing excellent customer service at the register as needed, while selling our treats program.

• Activations
• Conversions
• Puppy guides.
• Knowledge of current rewards on the floor, and within the program.

• Managed daily store operations to ensure efficient workflow.
• Conducted daily store operations, including opening and closing procedures, cash handling, lottery, and audits.
• Implement daily expectations that exceed store metrics, according to policy.
• Ensured compliance with safety and health regulations consistently, prioritizing FDA, OSHA, and EcoSure standards.
• Work with vendors: Order and receive appropriate merchandise, handle invoicing, and supervise vendor merchandising.
• Create and maintain a schedule and process payroll
• Trained and supervised staff to maintain high service standards.
• Supervise food services: train, cook, and expand the customer base. Daily scratch lottery and scan audits, and weekly merchandise audits.
• Implemented inventory controls using point-of-sale systems.
• Clean and maintain the safety of the store grounds, inside and out.
• Clear and consistent communication with sister stores and supporting management staff.

• Provide exceptional customer service with knowledge of the products offered, and a smile.
• Photo lab equipment maintenance and repair.
• Sale, setup, and service of cell phones, both network and pre-pay.
• Merchandising floor and shelf inventory.
• Solely responsible for 20 hours at minimum, closing the department 5 days a week.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Cash handling and high-dollar inventory reconciliation.
• Assist customers in selecting the appropriate cellular network plan, phone, and accessories; assist in setting up the phone, transferring numbers and data, and explaining functions.

• Assist in the day-to-day operations of the store in all capacities.
• Complete daily operations in the absence of a general manager for extended periods.
• Managed customer service inquiries and complaints in a timely manner.
• Implemented visual merchandising strategies to enhance product displays.
• Trained new employees on customer service and company policies.
• Monitored employee attendance records, timekeeping, and payroll information.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Handle cash from the register to the bank.
• Daily recovery when closing.
• Work with vendors, and weekly ordering.

• Customer retention and development.
• Assisted customers with inquiries and provided product information.
• Processed orders efficiently and ensured accurate delivery details.
• Maintained a clean and organized work environment for optimal service.
• Collaborated with team members to resolve customer issues promptly.
• Educated customers on company services and promotions during interactions.
• Resolved customer inquiries in a timely manner.
• Effectively worked with the team to plate all the meals, and have them ready for delivery.

• Assisted in managing daily operations of storage facility.
• Traveling manager for properties without one.
• Initiated eviction proceedings when necessary according to state law guidelines.
• Completed the auction process from beginning to end, according to state procedures.
• Coordinated customer service inquiries and resolved tenant concerns.
• Supported leasing activities and maintained accurate rental records.
• Processed payments and ensured timely billing for tenants.
• Conducted property inspections to ensure compliance with standards.
• Handled complaints from tenants regarding maintenance issues and resolved them promptly.
• Reviewed existing lease documents making sure that they are up to date and compliant with local laws.

• Managed daily store operations to ensure efficient workflow.
• Recruited, trained and supervised new employees.
• Implemented inventory controls using point-of-sale systems.
• Developed staff schedules to optimize labor resources effectively.
• Facilitated team meetings to enhance communication and collaboration.
• Managed daily banking activities such as deposits and withdrawals.
• Prepared monthly reports on sales figures, expenses, profits.
• Monitored inventory levels and placed orders to restock shelves.

• 1305 deliveries.
• 4.94 customer rating.
• 100% quality rating.
• 97% Completion rating.