Eric Sutow

• Manage Hospitals and Facilities within a divided territory across Northern California and Northern Nevada
• Responsibilities include: Call points: Gastroenterologists, Bariatric Surgeons, Colorectal Surgeons, General Surgeons, Thoracic Surgeons, Pulmonologists, Hepatologists
• Navigate and adhere to all Hospitals/Facilities OR guidelines/policies and requirements
• Navigate complex sales cycles Marketing/Product Launch/Upstream and Downstream
• Collaboration/Focus Groups Develop and maintain relationships with KOL, MDs, Supply Chain, Hospital Managers and C-Suites
• Develop new business and expand existing business opportunities
• Execute annual business plans, quarterly reviews, monthly envision reports
• Support clinical education and regional conferences
• Staying up-to-date on market trends and technologies within the Endoscopy and Medical Field Focusing on patient first / patient outcomes

Clinical Education and Company policies

• Perform product inservices at all of my accounts on GI Endoscopy products and procedures
• (monthly, bi-monthly, half-yearly) as needed for product updates for current and new staff
• Educate staff (all levels) using powerpoint presentations, demonstration and return demonstration with emphasis on retention of basic steps of operation and procedural knowledge to enhance patient care
• Support department goals by aligning educational programs with staff training objectives
• Provide training for all levels of Endoscopy nurse and technician on products and procedures improving staff competency
• Facilitate open communication between management and clinical staff to address clinical education needs and implement solutions to improve overall competency as Endoscopy assistants
• Current on emerging technologies and products in the Endoscopy field incorporating them into clinical teaching of GI Staff
• Collaborate with Marketing Development Manager to present new product from initial introduction to clinical decision makers through product evaluation and initial case support

Training and Competency required by Cook Medical

Ongoing product and procedures training done at yearly business meetings and throughout

the year on company product education website.

● Bloodborne Pathogens

● O.R. Protocol Training (AORN recognized course)

● HIIPA Training

● National Safety Patient Goals Training

● Radiation Safety Training

● Medical Device Reporting (MDR) Training

● Cook Product Complaints

● Cook Code of Conduct

GI Endoscopy Skills Course for GI Staff including Nurses and Technicians

ABC’s of ERCP

Dr. Joseph Leung

2016 – 2022

• Didactic lectures presented by Dr. Leung reviewing products and procedures for Endoscopic Retrograde Cholangio -Pancreatography procedure ERCP (10 stations/products).
• Hands-on activities (10 stations)-Each product was presented at the stations. Products were in-serviced and staff performed return-demonstration on each after seeing a powerpoint presentation on the product and procedure it is used in.
• Hands-on Stations including ERCP simulators and endoscopes for more realistic experience for attendees.
• Partnering with other vendors created a more comprehensive educational experience and enhanced the overall benefit.

• Manage territory accounts for Hospitals, Urgent Cares, and Orthopedic Groups throughout the East Bay area
• Responsibilities include; Sales of DME (durable medical equipment) directly to physicians, patient care coordinators, and hospital accounts
• Providing physicians and healthcare facility patients with custom bracing orthosis through digital measurements and castings
• Responsible for preparing sales and cost analysis reports for facility account managers as well as maintaining inventory with appropriate reports
• Schedule durable medical equipment post-op recovery care and communicate with various insurance agencies to process the appropriate billing codes
• Additional responsibilities included implementing territory procedures and forms of communication for territory representatives, as well as, train all new sales representatives for the East Bay Territory.

• Preform taping clinics at trade-shows, sporting good stores, and Nike marathon events
• Responsibilities include; organizing taping clinics through the San Francisco Bay Area, communicating and assessing client injuries, complaints and recovery/therapeutic care.

• Assisted multiple Physical Therapists with patient recovery
• Responsibilities included; taking patients through various exercise programs assigned to them through their assigned physical therapist, applied modalities to patients, assisted the front office administration with filing, charting, and billing.