Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Sylstad

Eatonville,WA

Summary

Dynamic Operations Manager with a proven track record at C. Sita LLC , adept at enhancing workflow efficiency and driving continuous improvement. Expert in project management, project engineer and heavy equipment operation, I excel in team leadership and communication, fostering collaboration to achieve organizational goals and boost customer satisfaction.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Operations Manager

C. Sita LLC Dba Sita Enterprises
12.2021 - Current
  • Project Manager & Project Engineer of all Civil Construction Projects ( including Demolition ) & Transportation of Trucking Division
  • Payroll, Accounts Payable, Accounts Receivable, all permits & reporting State & Federal Level
  • Ordering COGS from Vendors & Subs
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
  • Analyzed and reported on key performance metrics to owner
  • Manager of HR department
  • Implemented technology upgrades which resulted in increased workflow efficiency.
  • Enhanced customer & vendor satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Bidding of Civil Construction & Trucking Projects


Project Manager

Humming Bird Construction LLC
09.2021 - 12.2021
  • Successfully managed & self performed various full extensive remodel of a flip house project in Pierce County with in City of Tacoma by prioritizing tasks according to urgency, as well using my experience & extensive list of network connections in Construction.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among various sub contractors as well inspectors for enhanced collaboration and successful project completion.

Operations Manager

Rainier Landscape
10.2014 - 09.2021

I retired for a short period. A friend asked me to startup small retail/wholesale landscape & construction supply company with my years of experience in the manufacturing of landscape commodities. Management background was a plus as well being in the construction industry. I grew this small start up business from an empty gravel lot by myself working & managing. With in 2 years by myself to a very successful sustainable thriving business. Eventually adding 2 employees & 2 dump trucks. Grossing $1.3-$1.9 mil a year. Until I decided to go a different direction in my life.

Set up POS computer system, Ran Excavators, Frontend Loaders, Skid Steers, & Dump Trucks.

Upper Management

TE Walrath Trucking Inc
11.2002 - 01.2014
  • HR ~ Empowered team members by delegating responsibilities appropriately, allowing them to develop their skills and contribute meaningfully to the organization''s success.
  • Sales ~ Increased company revenue through strategic decision-making and effective resource allocation.
  • Implemented cost-saving initiatives, resulting in significant reductions in operational expenses.
  • Improved team performance by fostering a collaborative work environment and providing opportunities for professional development.
  • Dispatched 54 Dump Trucks trucks overseeing 75 employees from Hiring to strategic dispatching of the day to day operations
  • Sales/ Estimator of Aggregates, Soils, Golf Sand &
  • Manufacturing of custom blended soils & golf sands with various screening plants & rock crushers
  • Managed & operated 2 Retail/ Wholesale Landscape stores 1 which was a nursery
  • Set POS computer, Managed Inventory & negotiated purchases from vendors
  • Managed budgets effectively, ensuring optimal resource allocation and financial stability of the department or division.
  • Championed change management efforts during periods of transition or transformation within the company.
  • Delivered consistent results under pressure by prioritizing tasks effectively and managing time efficiently.
  • Streamlined operations by implementing efficient management processes and organizational structures.
  • Negotiated the Purchase of other companies to further growth in expansion of business
  • Assisted the Team in the growing import & export of Construction aggregates through Marine via tugs & barges
  • Led Monthly Safety Meetings for employees
  • Provided strategic direction for business initiatives, ensuring alignment with overall company goals and objectives.
  • Managed and motivated employees to be productive and engaged in work.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed & Improved safety procedures to create safe working conditions for workers.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Worked with other management team members to improve the success for all divisions with in the company.
  • Operated Heavy Equipment ran & managed various screening plants from CEC to PowerScreen Plants, Rock Crushers.
  • Set up & ran representation of company at Trade Shows
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Increased company revenue through strategic decision-making and effective resource allocation.
  • Oversaw hiring talent acquisition efforts, resulting in a more diverse, skilled workforce contributing to company growth.

Assistant Plant Manager

USG Interiors Inc. / Thermafiber
09.1990 - 10.2002
  • I held several management positions Warehouse Manager, Production Supervisor, Cupola Supervisor, Quality Control Lab Manager, Auto Cad Engineer, Title V Compliance Manager for the plant finished career as Assistant Plant Manager till the closing of the plant in 2002
  • Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
  • Facilitated open communication between departments to ensure seamless coordination of efforts throughout the plant''s various functions.
  • Provided coaching and mentoring to team members, fostering professional growth and skill development.

Education

High School Diploma -

Franklin Pierce HS
Tacoma, WA

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer/ Vendor service
  • Project Management Computer Platforms ex ProCore
  • Billing System AR/ AP
  • Cad Programs
  • MS Office, Teams, ect
  • Heavy Equipment Operator
  • Communication Key to Success not just talking but to engage & listen
  • Unsurpassed work ethic
  • Vendor sourcing

Certification

  • CESL Training
  • Title V Environmental Certified in 49 states
  • CPR
  • Equipment Certified
  • Safety Awards

Timeline

Operations Manager

C. Sita LLC Dba Sita Enterprises
12.2021 - Current

Project Manager

Humming Bird Construction LLC
09.2021 - 12.2021

Operations Manager

Rainier Landscape
10.2014 - 09.2021

Upper Management

TE Walrath Trucking Inc
11.2002 - 01.2014

Assistant Plant Manager

USG Interiors Inc. / Thermafiber
09.1990 - 10.2002

High School Diploma -

Franklin Pierce HS
Eric Sylstad