Eric Talley
Security
McDonough,GA
Summary
Self-disciplined with demonstrated success in leading operations. Skilled in crisis management, personnel supervision and mission execution. Strong emotional intelligence and committed to successfully handling stress in high-pressure situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure leadership security position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
37
37
years of professional experience
Work History
Watch Commander
Unifi
09.2022 - 07.2023
- Prepared and delivered investigative reports and briefings.
- Handled administrative requirements, maintained records and submitted operational reports.
- Coordinated activities of subordinate personnel to support mission success.
- Led team in developing strategic plans to meet operational objectives.
- Monitored and assessed mission progress and provided updates to command. Oversees daily Operations at sites.
- Must be visible at all times during shift.
- Train new employees.
- Posts daily assignment schedules
- Write clear and concise reports
- Ensure that employees are properly dressed for duty.
- Inspect identification and vehicle decals.
- Screens visitors, couriers and contractors prior to entering building
- Assigns activities of security officers and ensures completion of tasks.
- Provides consistent access control through verification of guest and employee credentials. Performs perimeter, parking lot, and building patrol on foot or in vehicle.
- Provides direction and answers questions to assist guests and employees.
- Open and closes gates, proactively secures and controls areas as needed. Admits and controls incoming traffic. Inspects identification and vehicle decals.
- Monitors closed circuit systems and alarms.
- Inventory keys, radios and other equipment and issue keys to contractor.
- Handles all building emergency alarms (i.e., fire, elevator entrapment, intercom and so forth.
- Advises management team of any emergency or security incident for appropriate resolution.
- Patrols and document security related inquiries from tenants, employees and general public.
- Performs other related duties as assigned within appropriate skill and experience capabilities expected for this position.
- Prepared and delivered investigative reports and briefings
- Handled administrative requirements, maintained records and submitted operational reports
- Coordinated activities of subordinate personnel to support mission success
- Led team in developing strategic plans to meet operational objectives.
Supervisor Transportation Security Officer
TSA Birmingham Intl
06.2002 - 09.2019
- Hours per week: 40
- Series: 71802 Pay Plan: SV Grade: G, this is federal job)
- Duties, Functions, Accomplishments and Related Skills
- Responsible for handling employees personnel issues, screening operations, performance, manage work area staffing, maintain and preventive maintenance check and service on screening equipment, documenting and recorded work orders, coordinating and collaborating screening ,customer service, liaison sand stakeholders functions across board, coaching and mentoring newly promoted or transferred Supervisors while maintaining yearly certifications on all screening equipment and standard operating procedures test
- Responsible for keeping up with all operation directives and mandated changes to current standard operation procedures, balancing administrative duties and incident reporting by preparing written reports and witness statements utilizing CCTV, local law enforcement and employees with knowledge of incident
- Approve annual and sick leave when requested by employee there is not and operational needs for staffing.
- Ensuring employees receive fit and transparent evaluation using TOPPS rating system
- Maintaining world class security with limited personnel at screening checkpoints and check baggage
- Assigning different task and collateral duties to employees like safety officers, procurement, Aviation Screening Assessment Program, training, Training Approved Instructors and, On Job, Training mentors and continuous observation of progression of each employee performance. Job, Training mentors and continuous observation of progression of each employee performance. Job, Training mentors and continuous observation of progression of each employee performance. Job, Training mentors and continuous observation of progression of each employee performance. Job, Training mentors and continuous observation of progression of each employee performance.
- Ensure proper staffing by providing input and recommendations to scheduling officer and Security Managers to ensure proper staffing during peak travel times or minimum staffing due to annual leave
- Maintain, document, conduct screening functions, accountability, and manage/supervise, knowledge of federal regulation, workforce conduct and ethics
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Boosted team performance by developing customer service training materials and conducting service training.
- Developed and implemented customer service policies to enhance satisfaction.
- Solicited customer feedback to identify and improve on areas of weakness.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
Motor Transport Operator
US Army Fort Hood
07.1994 - 03.2000
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Dropped and hooked trailers and changed configuration of equipment.
- Operated with safety and skill to avoid accidents and delays.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Reported defects, damage and accidents to proper personnel.
- Inspected vehicles and completed daily maintenance actions.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected load security and checked for damages.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Completed routine maintenance on truck to keep in working order.
Motor Transport Operator (88M)
Alabama Army National Guard
10.1986 - 07.2004
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Reported defects, damage and accidents to proper personnel.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Inspected load security and checked for damages.
- Removed and unloaded packages from many different classes of trucks for customer deliveries, using extreme care to avoid damage to goods.
Education
No Degree - Organizational Leadership
OPM Supervisor Training
Saint Paul, MN03.2015
No Degree - Heavy Equipment Operator
Montevallo University, Transportation School
Montevallo, Dix N.J 08640, Alabama01.1990
No Degree - Driver Certificate
U.S. Army Transportation School
Fort Dix NJ05.1987
Isabella High School, or equivalent
Maplesville, Alabama05.1986
Skills
- Surveillance Techniques
- Physical Fitness
- Firearms Handling
- Effective Communication
- Team Leadership
- Incident Command
- Emergency Management
- Decision Making
Accomplishments
- This is a list of job related training and or experience that I have and some of them are ongoing and ever changing:
- Supervisory advancement courses FLETC Brunswick Ga - -Military Correspondence courses -Microsoft and PowerPoint computer data systems
- National Level Reports (On a Need-to-Know Basis) -Vehicle Operator/ Driver - Scanner and Barcode readers -Closed Circuit Television (used to monitor day to day activities on the checkpoints and CTX pods) -Monitor Appropriate Transmission, I man the current Coordination Center and monitor the transmissions of Text/Radio/Police/Fire Rescue/ Airport OPS radio) -Write Reports such as PARIS and other investigations to include but not limited to using the cameras to view incidents and write time line's reports and gather witness statements and other pertinent information to include making CD copies of both video and audio if needed for upper management to be sent to TSA Headquarters
- Equipment: Closed Circuit Television with Camera Systems, ,Research, and Monitoring and CD recording knowledge, fax machines, phones, copying machines, shredders and printers
- Filing Systems: Time and Attendance Leave Forms, Personnel Files, Camera System Log, Radio Log, Issued Keys Log, Key Inventory, Call-In Tardy Tracking, Supervisor Call-In Tracking Log, Absence Tracking Log, Workers Comp Packets, Shipping and Receiving and all other daily operations govern under TSA and the Coordination Center.
Timeline
Watch Commander
Unifi
09.2022 - 07.2023
Supervisor Transportation Security Officer
TSA Birmingham Intl
06.2002 - 09.2019
Motor Transport Operator
US Army Fort Hood
07.1994 - 03.2000
Motor Transport Operator (88M)
Alabama Army National Guard
10.1986 - 07.2004
No Degree - Organizational Leadership
OPM Supervisor Training
No Degree - Heavy Equipment Operator
Montevallo University, Transportation School
No Degree - Driver Certificate
U.S. Army Transportation School
Isabella High School, or equivalent
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