Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Cable Technician
Spectrum/Charter
Reno, NV
11.2023 - Current
Tested newly installed cables using specialized testing equipment such as voltmeters, signal level meters and sweep frequency generators.
Configured routers, switches, amplifiers, splitters and other related devices to ensure proper operation of the system.
Inspected cable lines to identify any damage or corrosion that could affect service.
Provided customer support by answering inquiries regarding installation, billing and product features over the phone or in person.
Performed maintenance activities on existing cable systems, including troubleshooting problems with signal strength or clarity.
Ensured that all installations met industry standards for safety and quality assurance.
Installed and tested coaxial cable, fiber optic cables, and other related equipment.
Repaired faulty connections by removing old wiring and replacing it with new wiring as needed.
Replaced defective parts or components within a cable system when necessary.
Collaborated with customers to explain services available and answer questions about technical issues.
Preload Operations Supervisor
UPS
Sparks, NV
05.2022 - 10.2023
Evaluated employee performance on a regular basis and provided feedback as needed.
Developed strategies to improve workflow processes for increased efficiency.
Monitored daily performance and productivity of staff to ensure efficiency and accuracy.
Participated in weekly meetings with upper management regarding current trends in the industry and best practices for improving operational efficiencies.
Provided assistance with problem solving, conflict resolution, and disciplinary action when necessary.
Adhered to all company policies and procedures related to preload operations functions.
Ensured that all safety protocols were followed by personnel while loading and unloading packages onto trailers.
Inspected trailer loads before leaving facility to ensure compliance with DOT regulations.
Managed a team of 10-15 employees in the preload operations department.
Collaborated with management team on implementing new initiatives or process improvements related to preload operations.
Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
Local Sort and Preload PT Supervisor
UPS
Anderson, CA
06.2020 - 04.2022
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Evaluated employee performance through periodic reviews and documented results accordingly.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Directed and supervised team of 15 employees in daily operations.