Summary
Overview
Work History
Education
Skills
References
Timeline
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Eric Tatham

Sparks,NV

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Cable Technician

Spectrum/Charter
Reno, NV
11.2023 - Current
  • Tested newly installed cables using specialized testing equipment such as voltmeters, signal level meters and sweep frequency generators.
  • Configured routers, switches, amplifiers, splitters and other related devices to ensure proper operation of the system.
  • Inspected cable lines to identify any damage or corrosion that could affect service.
  • Provided customer support by answering inquiries regarding installation, billing and product features over the phone or in person.
  • Performed maintenance activities on existing cable systems, including troubleshooting problems with signal strength or clarity.
  • Ensured that all installations met industry standards for safety and quality assurance.
  • Installed and tested coaxial cable, fiber optic cables, and other related equipment.
  • Repaired faulty connections by removing old wiring and replacing it with new wiring as needed.
  • Replaced defective parts or components within a cable system when necessary.
  • Collaborated with customers to explain services available and answer questions about technical issues.

Preload Operations Supervisor

UPS
Sparks, NV
05.2022 - 10.2023
  • Evaluated employee performance on a regular basis and provided feedback as needed.
  • Developed strategies to improve workflow processes for increased efficiency.
  • Monitored daily performance and productivity of staff to ensure efficiency and accuracy.
  • Participated in weekly meetings with upper management regarding current trends in the industry and best practices for improving operational efficiencies.
  • Provided assistance with problem solving, conflict resolution, and disciplinary action when necessary.
  • Adhered to all company policies and procedures related to preload operations functions.
  • Ensured that all safety protocols were followed by personnel while loading and unloading packages onto trailers.
  • Inspected trailer loads before leaving facility to ensure compliance with DOT regulations.
  • Managed a team of 10-15 employees in the preload operations department.
  • Collaborated with management team on implementing new initiatives or process improvements related to preload operations.
  • Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.

Local Sort and Preload PT Supervisor

UPS
Anderson, CA
06.2020 - 04.2022
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Directed and supervised team of 15 employees in daily operations.

Education

Bachelor of Arts - Organizational Leadership

Simpson University
Redding, CA
04-2020

Skills

  • Device configuration
  • Electrical Troubleshooting
  • Emergency Management
  • Cable arrangements
  • Equipment Repairs
  • Customer Education

References

References available upon request.

Timeline

Cable Technician

Spectrum/Charter
11.2023 - Current

Preload Operations Supervisor

UPS
05.2022 - 10.2023

Local Sort and Preload PT Supervisor

UPS
06.2020 - 04.2022

Bachelor of Arts - Organizational Leadership

Simpson University
Eric Tatham