Eric Taylor
Fort Valley,GA
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Reliable and friendly Sales Associate adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.
Retail Sales Associate versed in merchandising, display design and customer relations.
Responsible and friendly Sales Associate able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
6
6
years of professional experience
Work History
Fresh Produce Associate
Walmart
Columbus, GA
06.2022 - 02.2025
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
- Removed outdated and overripe items from stock to eliminate health risks.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Assisted customers by carrying packages and bags and securing purchases in vehicles.
- Assisted customers based on currently available product, promotional and policy information.
- Assessed floor displays to determine which merchandise required restocking.
- Communicated effectively with members of public in often crowded and noisy environments.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Maintained clean, sanitized and well-stocked food areas for optimal presentation and food safety.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Greeted customers and offered to help locate produce items.
- Checked prices and located products for customers.
- Monitored work environment to maintain safety, cleanliness and organization.
- Rotated stock to maintain freshness.
- Loaded, unloaded and moved heavy products using material loading equipment.
- Opened boxes and stocked products in appropriate sections.
- Answered shopper questions regarding shelf life and appropriate produce storage.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Assisted customers with product, promotion and policy information.
- Followed instructions to properly arrange merchandise items.
- Maintained current and accurate inventory with cycle counts and audits.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Demonstrated familiarity with department products to help customers in selecting items.
- Updated pricing and sales signs to promote merchandise.
- Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
- Assessed floor displays to restock merchandise.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Identified and quickly handled spill clean-up.
Fulfillment Associate
Amazon
Moreland, GA
07.2021 - 01.2022
- Accepted, processed and filled orders quickly and accurately.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
- Verified items correctly matched to sales check for packing and shipment.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Took custom orders from clients and provided accurate quotes.
- Pulled merchandise to fulfill orders to specification.
- Selected products and items from shelves and pallets for customer orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Assembled customer orders from stock and placed orders on pallets for shipping department.
- Reviewed orders for specialty codes to determine item locations in warehouse.
- Assisted in training new warehouse employees.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
Federal Work Study Student
Georgia Military College
Warner Robins, GA
10.2019 - 03.2020
- Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes and distributing information to relevant stakeholders.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Implemented office efficiency improvements to streamline task delegation.
- Achieved results in ambiguous environment with high level of accuracy and attention to detail.
- Monitored office supply use and stock levels, placing replenishment orders as needed.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Produced professional and error-free letters, presentations and spreadsheets.
Sales Associate
Bealls Outlet
Warner Robins, GA
06.2019 - 03.2020
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
- Kept apprised of emerging trends and provided informative customer service to assist in product selection
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Offered product and service consultations and employed upselling techniques
- Educated customers on product and service offerings
- Recommended merchandise to customers based on needs and preferences
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped average of 30 customers per day by responding to inquiries and locating products.
- Negotiated and closed deals with minimal oversight.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Education
High School Diploma -
Peach County High School
Fort Valley, GA2018
Associate of Science - Psychology
Georgia Military College
Warner Robins, GA06.2020
Associate of Science - General Studies
Georgia Military College
Warner Robins, GA06.2020
Skills
- Active listening
- B2B sales and customer service
- Energetic self-starter
- Excellent communication skills
- Verbal/written communication
- Results-oriented
- Customer- and service-oriented
- Reliable and punctual
- Written and oral communication skills
- Team player mentality
- Listening skills
- Outgoing personality
- Results oriented
- Reading comprehension skills
- Inventory management
- Retail loss prevention
- Relationship selling
- Loading and Unloading Vehicles
- Detail Oriented
- Shipment Receiving
- Heavy Lifting
- Excellent Communication
- Sorting and Organizing
- Unloading Deliveries
- Inventory Counts
- Product Stocking and Storage
- Flexible Schedule
- Temperature Logging
- Packaging and Labeling
- Verbal and Written Communication
- Product Displays
- Weights and Measurements
- Customer Service
- Product Rotation
- Display Setup
- Safe Food Handling
- Item Ticketing and Pricing
- Store Policies and Procedures
- Engaging with Diverse Customers
- Merchandising and Display
- Inventory Management
- Adaptable and Flexible
- Ability to Lift 40 pounds
- Merchandise Receiving and Handling
- Energy and Physical Stamina
- Locating Merchandise
- Merchandise Recommendations
- Product Knowledge
- Excellent Written and Verbal Communication
- Building Customer Relationships and Loyalty
- Exceeding Customer Expectations
- Attention to Detail
- Meeting Sales Goals
- Sales and Promotions
- Strong Communication and Interpersonal Skills
- Forklift Operation
- Order picking abilities
Timeline
Fresh Produce Associate
Walmart
06.2022 - 02.2025
Fulfillment Associate
Amazon
07.2021 - 01.2022
Federal Work Study Student
Georgia Military College
10.2019 - 03.2020
Sales Associate
Bealls Outlet
06.2019 - 03.2020
High School Diploma -
Peach County High School
Associate of Science - Psychology
Georgia Military College
Associate of Science - General Studies
Georgia Military College
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