Summary
Overview
Work History
Education
Skills
Timeline
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Eric Thomas

Glen Burnie,MD

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

8
8
years of professional experience

Work History

Apprentice Electrician

L&C Electric
08.2019 - Current
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
  • Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
  • Identified and studied electrical problems to determine correct solutions.

Sales Floor Associate

Office Depot Inc
06.2019 - 07.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Developed strong product knowledge to address customer inquiries accurately and efficiently.

Guest Services Cashier

Cinemark
01.2019 - 05.2019
  • Assisted in training new team members, providing guidance and support to ensure their success in the Guest Services Cashier role.
  • Assisted guests with inquiries or concerns, resolving issues quickly to ensure satisfaction.
  • Exhibited exceptional knowledge of products and services, addressing guest questions confidently and effectively.
  • Upheld company standards for appearance, conduct, and performance while representing the brand during interactions with guests.
  • Stayed up-to-date on current promotions, special events, and new product offerings to inform guests accurately and enthusiastically.
  • Managed large sums of cash responsibly, adhering to strict cash handling procedures for security purposes.

Warehouse Worker

Cardinal Health
06.2018 - 12.2018
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Guest Services Cashier

Cinemark
05.2016 - 06.2018
  • Assisted in training new team members, providing guidance and support to ensure their success in the Guest Services Cashier role.
  • Assisted guests with inquiries or concerns, resolving issues quickly to ensure satisfaction.
  • Exhibited exceptional knowledge of products and services, addressing guest questions confidently and effectively.
  • Upheld company standards for appearance, conduct, and performance while representing the brand during interactions with guests.
  • Stayed up-to-date on current promotions, special events, and new product offerings to inform guests accurately and enthusiastically.
  • Managed large sums of cash responsibly, adhering to strict cash handling procedures for security purposes.

Education

High School Diploma -

Glen Burnie High School
Glen Burnie, MD
06.2017

Skills

  • Strong Work Ethic
  • Customer Service
  • Time management skills
  • Organizational abilities
  • Product Knowledge
  • Issue Resolution
  • POS system operations
  • Goal-Oriented
  • Promotional strategies
  • Brand Awareness
  • Honest and Dependable
  • Adaptable and Flexible

Timeline

Apprentice Electrician

L&C Electric
08.2019 - Current

Sales Floor Associate

Office Depot Inc
06.2019 - 07.2019

Guest Services Cashier

Cinemark
01.2019 - 05.2019

Warehouse Worker

Cardinal Health
06.2018 - 12.2018

Guest Services Cashier

Cinemark
05.2016 - 06.2018

High School Diploma -

Glen Burnie High School

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Eric Thomas