Eric Thompson
Lithonia,GA
Summary
Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 20+ years in logistics. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Truck Driver
Yancey Bros Co
McDonough, GA
10.2023 - Current
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Answered roadside assistance calls for tows and other vehicle support.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
- Monitored and managed fuel consumption and expenses for management reporting.
- Completed routine maintenance on truck to keep in working order.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Maximized load safety by balancing, securing, and weighing products.
Truck Driver/Operations Manager/Field Service Technician
United Rentals
Norcross, GA
04.2019 - 10.2023
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Completed routine maintenance on truck to keep in working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Verified contents of inventory loads against Bills of Lading.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Provided professional services and support in a dynamic work environment.
Owner/Operator Truck Driver
ENT TRUCKING
Virginia Beach, VA
02.2012 - 04.2019
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Education
High School Diploma -
05.1999
Skills
- Cargo Security
- Mechanical Troubleshooting
- Route Management
- Attention to Detail
- GPS and route planning
- State and Federal Regulations
- Decision-Making Competence
- Strong Work Ethic
- CB Radio Communication
- Map Reading
- Long-haul driving
- Preventive Maintenance
- Assisting customers
- Order picking and processing
- Document Verification
- Delivery Instructions Verification
- Commercial driving
- Critical Thinking
- Forklift Operation
- Load security
- Heavy Lifting
- Hazardous Materials Endorsement
- Lockout kit
- Special Equipment Installation
- Document Management
- Delivery Documentation
- Route Planning
- Inclement weather driving
- Class A Commercial Driver's License
- Vehicle inspection abilities
- Adherence to Regulations
- Decision-Making
- Emergency response readiness
- Adaptability and Flexibility
- Process Monitoring
- DOT Compliance
Timeline
Truck Driver - Yancey Bros Co
10.2023 - Current
Truck Driver/Operations Manager/Field Service Technician - United Rentals
04.2019 - 10.2023
Owner/Operator Truck Driver - ENT TRUCKING
02.2012 - 04.2019
Killeen Christian Academy - High School Diploma,