Eric Tolefree
Springfield
Summary
Dynamic professional with a proven track record in behavior management and effective communication, demonstrated during my tenure at District 186. Specialized in supporting students with special needs and fostering strong relationships, I enhanced classroom efficiency and student success. Skilled in CPR and first aid, I prioritize safety and positive learning outcomes, contributing significantly to a 20% improvement in behavior improvements.
Overview
6
6
years of professional experience
Work History
Paraprofessional
District 186
08.2024 - 01.2025
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Tailored lesson plans for students with emotional and cognitive disabilities.
Insurance
Blue Cross Blue Shield of Texas
06.2023 - 07.2024
- Verified insurance information, ensuring accurate billing data for claim submissions.
- Facilitated timely reimbursements by promptly submitting claims to insurance providers.
- Reduced insurance costs through strategic risk transfer mechanisms and negotiations with insurance providers.
- Partnered with controller to facilitate insurance audits.
Banker
Woodforest Bank
10.2022 - 06.2023
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Opened, closed, and updated accounts for customers.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Educated customers on features and benefits of banking products and services.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Balanced teller drawers and ATM cash.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
- Coordinated with other banking institutions for interbank transactions, ensuring smooth operation and customer satisfaction.
- Facilitated community outreach programs to increase brand visibility and trust within local community.
Sales Associate
Best Buy
06.2019 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Sales management
Education
Lanphier High School
Springfield, IL06.2018
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Calm and patient demeanor
- Teacher support
- Patient
- Data collection
- Classroom organization
- CPR and first aid
- Computer skills
- Instructional support
- Documentation
- Relationship building
- Behavior improvements
- Social skills training
- Activity planning
- Supervising student activities
- Progress monitoring
- Schedule management
- Conflict resolution techniques
- Crisis management
- Note-taking assistance
- Goal setting and monitoring
- Friendly and outgoing
- Safety
- Group facilitation
- Learning strategies
- Social-emotional support
Timeline
Paraprofessional
District 186
08.2024 - 01.2025
Insurance
Blue Cross Blue Shield of Texas
06.2023 - 07.2024
Banker
Woodforest Bank
10.2022 - 06.2023
Sales Associate
Best Buy
06.2019 - 10.2022
Lanphier High School
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