Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Towns

Detroit,MI

Summary

Versatile and dedicated, with a background in security and logistics.. Excelled in surveillance and customer service, enhancing safety and guest satisfaction. Skilled in heavy lifting and warehouse operations, with a clean driving record. Proven ability to adapt and achieve in fast-paced environments, showcasing leadership and a commitment to excellence.

Overview

5
5
years of professional experience

Work History

Security Officer

MGM
08.2024 - 12.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Light Duty Driver/Warehouse Worker

Salvation Army Store
03.2024 - 08.2024
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Managed vehicle inventory by conducting regular checks on equipment such as tire pressure, fluid levels, or other maintenance-related items.
  • Provided accurate documentation of trips, logging miles driven, fuel consumption, and any incidents encountered during shifts.
  • Ensured timely deliveries by planning optimal routes and adjusting to unforeseen circumstances such as traffic or weather conditions.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Operated equipment while observing standard safety procedures.

Jeweler

Motor City Pawn Brokers
05.2020 - 09.2023
  • Educated customers about proper care for their jewelry items, resulting in increased product longevity and satisfaction.
  • Enhanced customer satisfaction by designing and crafting unique, high-quality jewelry pieces.
  • Conducted regular maintenance on tools and equipment, prolonging their lifespan and minimizing downtime due to malfunctions.
  • Skillfully operated engraving equipment with precision while adhering to strict safety protocols.
  • Participated in ongoing professional development opportunities to stay current on industry trends.
  • Returned older pieces to lustrous shine by cleaning, polishing and electroplating.
  • Estimated repair costs based on expected labor and materials requirements.
  • Evaluated cut, color and clarity to assign grades to stones.
  • Created jewelry from materials such as gold or platinum and precious or semiprecious stones.
  • Sized, selected and cut individual gemstones to fit new and existing pieces.
  • Set diamonds, ring sizing

Education

No Degree - General

Henry Ford High School
Detroit, MI

Skills

  • General security
  • Surveillance
  • Heavy lifting
  • Loading and unloading
  • Warehouse operations
  • Valid Driver's license
  • Clean driving record
  • Flexible schedule

Timeline

Security Officer

MGM
08.2024 - 12.2024

Light Duty Driver/Warehouse Worker

Salvation Army Store
03.2024 - 08.2024

Jeweler

Motor City Pawn Brokers
05.2020 - 09.2023

No Degree - General

Henry Ford High School
Eric Towns