Hi, I’m
Eric Turcios
Hercules,CA
Summary
Detail-oriented versed in troubleshooting and replacing heating, ventilation and air conditioning equipment. Skilled at quickly identifying problems and clearly explaining issues to customers. Over 15 years of experience in my current field with the same company. Prior to that I also have about 2 years of retail experience and 2 years of carpentry.
Known for my attention to detail, patience, and reliability. I would love to keep learning new things as well as teaching what I know.
Overview
18
years of professional experience
1
Certification
2
years of post-secondary education
Work History
Atlas Heating & Air Conditioning
HVAC Installer
05.2008 - Current
Job overview
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Install new residential HVAC equipment, i.e 80% and 90% furnaces, air handlers, A/Cs, heat pumps, mini splits, Electronic air cleaners, and more.
- Retrofit work, new construction, and full cut-ins
- Installing ductwork as well as balancing it. Bath fans, kitchen hood vents, dryer vents, and zone systems
- Providing excellent customer service along with answering questions and resolving issues a customer might bring up.
- Field training new teammates
Big 5 Sporting GoodsHayward, CA
Retail Sales Associate
05.2007 - 03.2008
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
Education
Abram FriedmanLos Angeles, CA
High School Diploma
01-2003
Foothill CollegeLos Altos, CA
Apprenticeship from Sheet Metal A/C Specialist
07.2007 - 07.2009
Skills
- System installation
- Great customer service
- Equipment replacement
- Sheet metal fabrication
- Equipment calibration
- Schematic reading
- Coordinating coworkers
- Carpentry
Certification
- Epa Type 2 certification
- A2L certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HVAC Installer
Atlas Heating & Air Conditioning
05.2008 - Current
Foothill College
Apprenticeship from Sheet Metal A/C Specialist
07.2007 - 07.2009
Retail Sales Associate
Big 5 Sporting Goods
05.2007 - 03.2008
Abram Friedman
High School Diploma
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